Business Systems Analyst - IT PAS (Claims)

Frankenmuth Insurance; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

Frankenmuth Insurance is seeking an experienced business applications analyst to analyze, design, and coordinate implementations of business systems. You will lead project plans within defined scope, work with clients across the lifecycle, and act as an SME to ensure successful outcomes.

The role involves translating requirements into system specs, collaborating with programming staff, and ensuring on-time delivery while maintaining quality documentation.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management.
• Ability to translate business needs into technical requirements.
• Experience coordinating with clients and programming teams.

Responsibilities

• Analyzes, develops, and leads cost-effective project plans for system design.
• Lead intermediate-level projects aligned with corporate priorities.
• Prepare project plans by gathering input and recommending actions.
• Coordinate with clients throughout the project lifecycle.
• Act as the subject matter expert on relevant domains.
• Maintain alignment between project direction and programming staff.
• Balance priorities and manage scope creep to meet deadlines.
• Design business solutions by interfacing with clients and internal teams.
• Create documentation for new features and functions.
• Define high-level functional requirements for new development and enhancements.
• Transform requirements into system specifications with clear docs.
• Test and implement applications, products, or services with feedback.
• Define detailed test plans and acceptance criteria.
• Participate in problem definition and develop cost-effective solutions.
• May participate in on-call rotations outside business hours.
• Coordinate and conduct end-user training when needed.
• Facilitate and support system enhancements across areas of responsibility.
• Performs other duties as assigned.

Skills

Business analysis

Project management

Client coordination

Requirements gathering

SME collaboration

Tools

SQL

Visio

UML

Job description

Under moderate supervision and following standard procedures with some independent judgment, analyzes, designs, and coordinates the implementation of business applications and systems or enhancements by performing the following duties.

Essential Duties And Responsibilities

• Analyzes, develops and leads the execution of efficient and cost effective project plans for system design within limited area of responsibility. Lead intermediate level projects established as corporate priorities.
• Prepares project plan by gathering, analyzing and making recommendations based on client input. Coordinate with client throughout project lifecycle.
• Acts as the subject matter expert.
• Maintains a mutual understanding of project direction with programming staff.
• Balances project priorities and ensures deadlines are met through effective management of scope creep.
• Designs business application solutions by interfacing with the client and internal resources within limited area of responsibility.
• Creates supporting documentation for new application features and functions.
• Designs and develops high-level functional requirements for new development and enhancements of applications, products, and services.
• Transforms functional requirements into system specifications by writing clear and concise application requirements documents.
• Tests and implements the application, product, and/or service and provides the programmer/developer with feedback throughout project lifecycle.
• Defines detailed test plan and acceptance criteria.
• Participates in problem definition, analysis, and develops creative and cost effective solutions.
• May be required to participate in an on-call program during non-business hours on a rotating or periodic basis.
• May effectively coordinate and execute end user training.
• May effectively facilitate successful moderate problem resolution along with system enhancement and provide support within multiple areas of responsibility.
• Performs other duties as assigned.

A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.