Business Systems Analyst III - Legal (Remote)

First Citizens; Raleigh (NC); Remote; USD 97,000 - 130,000; Full time

Job summary

A leading financial institution seeks a Data Analyst to provide strategic insights through data analysis and reporting within their Corporate Systems department. The role requires strong technical expertise in system usage and compliance, involving significant responsibilities in analyzing and improving operational processes. Candidates should possess relevant degrees and experience in systems support or analytics.

Qualifications

• Bachelor's Degree and 4 years of experience in Systems Support, Analytics, or Operations Support.
• OR High School Diploma or GED and 8 years of experience.
• Preferred: 2 years supporting corporate legal departments.

Responsibilities

• Conduct data analysis and report findings.
• Determine and document system requirements.
• Provide technical support and improve user experience.

Skills

SQL

Database management

System integrations

Problem-solving

Analytical skills

Organizational skills

Verbal communication

Written communication

Education

Bachelor's Degree in related field

High School Diploma or GED

Tools

Windows Server

Active Directory

Job description

Overview

This is a remote role that may be hired in several markets across the United States.

This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities within FCBs Corporate Systems department supporting Legal Department applications. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group.

Responsibilities

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
• Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes and assists in correcting. Ensures compliance through testing and analysis.
• Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results.
• System Support - Provides expert technical support for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output.

Qualifications

Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support

OR

High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operational Support

Preferred Qualifications:

• At least two years of experience in supporting systems for corporate legal departments.

• Proficiency in SQL, database management, and system integrations.
• Experience with Windows Server, Active Directory, and network troubleshooting.

• Knowledge of data security and privacy best practices.
• Excellent problem-solving, analytical, and organizational skills.
• Strong verbal and written communication skills.
• Ability to work independently and in a team-oriented environment.
• Current contractor/contingent worker for First Citizens Bank.

This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina the base pay for this position is generally between $97636 and $130,000. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

I-DNI

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.