Business Systems Analyst III

Jabil; United States; Remote; USD 100,000 - 180,000; Full time

Job summary

Jabil, a global engineering and manufacturing partner, seeks a Business Systems Analyst III to bridge business needs and technical solutions across departments. You will analyze, design, and implement complex systems to drive efficiency and enable scalable processes.

Collaborate with development teams, QA, and project managers through the SDLC, document requirements, create test plans, and support users. A background in SAP ECC and PLM tools is highly desirable.

Qualifications

• Bachelor's degree in IT/CS/Business or related field.
• 5+ years as a Business Systems Analyst in manufacturing/global enterprise.
• Proven experience in requirements gathering, process analysis, and system design.
• Strong knowledge of SDLC methodologies (Agile/Waterfall).
• Experience with SAP ECC and MES/PLM tools (Windchill/Agile PLM).
• Data analysis skills (SQL, Excel) and familiarity with Generative AI.
• Excellent communication and stakeholder management.

Responsibilities

• Gather, analyze, and document business needs into requirements.
• Analyze current processes to identify improvements and automation.
• Design system solutions with data models and process flows.
• Collaborate with development, QA, and project management through SDLC.
• Create test plans, coordinate UAT, and support deployed systems.
• Develop and maintain user guides and training materials.
• Serve as SME for assigned domains and provide end-user support.
• Participate in project planning, risk assessment, and change mgmt.
• Stay updated on industry best practices and Jabil needs.

Skills

Requirements gathering

Process analysis

System design

SDLC methodologies

Analytical thinking

Communication skills

Education

Bachelor's degree in IT/CS/Business or related field

Tools

SAP ECC

Windchill PLM

Agile PLM

SQL

Excel

Generative AI

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Summary

The Business Systems Analyst III at Jabil, Inc. plays a pivotal role in bridging the gap between business needs and technical solutions. This position is responsible for analyzing, designing, and implementing complex business systems to optimize processes and drive efficiency across various departments.

Job Responsibilities

• Gather, analyze, and document detailed business needs from stakeholders, translating them into business requirements documents for development teams.
• Conduct in-depth analysis of existing business processes and systems to identify areas for improvement, automation, and optimization.
• Design and develop robust system solutions, including process flows, use cases, and data models, ensuring alignment with business objectives and technical capabilities.
• Collaborate closely with development teams, quality assurance, and project managers throughout the software development lifecycle (SDLC) to ensure successful delivery of solutions.
• Create test plans and perform system testing, user acceptance testing (UAT) coordination, and provide ongoing support for implemented systems.
• Create and maintain comprehensive documentation, including training materials, and user guides.
• Act as a subject matter expert for assigned business domains and systems, providing guidance and support to end-users.
• Participate in project planning, risk assessment, and change management activities.
• Stay abreast of industry best practices, emerging technologies, and Jabil's evolving business needs.

Job Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 5+ years of experience as a Business Systems Analyst, preferably within a manufacturing or global enterprise environment.
• Proven expertise in requirements gathering, process analysis, system design, and implementation methodologies.
• Strong understanding of various SDLC methodologies (Agile, Waterfall).
• Experience with ERP systems (specifically SAP ECC) and other enterprise-level applications (specifically Critical Manufacturing MES, Windchill PLM, Agile PLM, etc.) is highly desirable.
• Proficiency in data analysis tools and techniques (e.g., SQL, Excel, Generative AI).
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional communication (written and verbal) and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Certifications such as CBAP, CCBA, or PMP are a plus.

The pay range for this role is $100,100 - $180,200. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity.

The anticipated close date of this job requisition is: December 04, 2026.

As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth, and resilient self.

• medical, dental, and vision insurance plans;
• paid time off accruing at a rate of 3.07 hours during your first year of employment;
• 4 weeks of paid parental leave;
• in 2027, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly;
• 401(k) retirement plan;
• employee stock purchase plan.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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