Business Systems Analyst III

Laboratory Corporation; Durham (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

STD/LTD

401(k)

Paid Time Off

Tuition Reimbursement

ESPP

Job summary

Labcorp IT is seeking an experienced IT Business Analyst to join our Durham, NC team. You will lead requirements elicitation, support both Agile and Waterfall delivery, and act as the primary liaison between IT and laboratory stakeholders to ensure solutions deliver value.

You will analyze data flows, document use cases, and collaborate with vendors and developers to optimize LIMS integrations, driving quality and performance across complex systems within our oncology-focused operations.

Qualifications

• Four or more years of IT Business Analyst experience in a commercial Oncology laboratory space.
• Five or more years of experience in laboratory settings.
• Bachelor's Degree in a related field.

Responsibilities

• Lead elicitation of requirements via interviews, workshops, and analyses.
• Serve as primary IT Business Analyst on medium to large projects.
• Coordinate vendor management meetings and track status reports.
• Define requirements and acceptance criteria; document in Use Case/User Story format.
• Support both Agile Scrum and Waterfall SDLC methodologies.
• Collaborate with developers and stakeholders to balance usability and performance.
• Create data flows, GAP analyses, and end-to-end process diagrams.
• Assist in test planning and QA validation activities.

Skills

Requirements elicitation

Stakeholder communication

Agile Scrum

Waterfall SDLC

LIMS systems knowledge

Education

Bachelor's degree

Tools

JIRA

Confluence

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Work Schedule

This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Responsibilities

• Lead the elicitation of requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use case scenarios and workflow analysis.
• Serve as a primary IT Business Analyst on medium to large complex projects.
• May lead weekly vendor management meetings, generates weekly vendor report for the review of vendor tickets for status and action to resolve.
• May participate in vendor release scheduling and planning of Software hot fixes, System File build and Configuration synchs between LCA IT supported environments: SB, Dev, QA, Production.
• Takes point to review IT Central production tickets, assess for root cause analysis, and redirect as needed to correct teams.
• Successfully engages in multiple initiatives simultaneously.
• Able to document business requirements in Use Case and User Story format.
• Ability to support both Agile Scrum, Waterfall SDLC, AIDLC
• Experienced with writing requirement Acceptance Criteria
• Demonstrates ability to collaborate and clearly communicate with internal stakeholders in and outside of IT on requirements, requirement efficiencies, requirement priority and delivered value.
• Collaborate with developers and subject matter experts to analyze tradeoffs between usability and performance needs.
• Proactively communicate and collaborate with internal stakeholders to analyze information needs, functional requirements, use cases, and user/system interface designs as required.
• Generate GAP analysis and current and future state end to end process flows, and data flow diagrams.
• Develop requirements specifications according to and using the defined requirement process, tools, as governed by SOP and project guidelines. Top Team Analyst, JIRA, Confluence,
• Generate software screen mock-up and prototypes.
• Fosters good working relationships with all departments while managing business expectation levels.
• Provide input into Test Plan creation and support test plan validation as required for QA.
• Demonstrated ability to quickly learn and effectively utilize complex Laboratory Information Management Systems (LIMS), including logging, tracking, and processing samples within Quality Assurance (QA) environments
• Experience or familiarity with EDI transactions and HL7 file transport standards, including troubleshooting, monitoring, and supporting data interface processes.
• Knowledge of LIMS data structures, data relationships, and workflow-driven data models, with the ability to analyze, document, and support laboratory business processes, reporting, and system integrations.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying true needs.
• Strong analytical and organizational skills.
• Able to take full responsibility for own work.
• Able to work independently, self-motivated.
• Able to manage complex situations holistically.

Minimum Qualifications

• Four or more years of experience as an IT Business Analyst in a commercial Oncology laboratory space.
• Five or more years of experience with laboratory experience.
• Bachelor's Degree.

Preferred Qualifications

• Two or more years working as a Business Analyst on a large-scale Lab Information Management transformation project.

Labcorp IT is actively searching for an experienced Business Analyst III who will leverage their communication skills and software development lifecycle knowledge to provide guidance in development of business solutions within the advancing healthcare industry. The candidate will be challenged with cutting-edge technologies. The role will include complex business integrations, eliciting requirements and implementing secure and high-performance services to be consumed by various devices and applications across the organization. If you are interested in growing your technical skills while utilizing your experiences to help drive business solutions for complex scientific advances; this is the ideal job for you.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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