Business Systems Analyst II

Ameriprise Financial Services, LLC; Minneapolis (MN); Hybrid; USD 67,000 - 92,000; Full time

Job summary

Ameriprise Financial Services, LLC is seeking a high-performing Business Systems Analyst focused on AI and automation. You will lead discovery, shape solutions, and translate insights into action for senior leaders across business, technology, and analytics teams.

You will deliver scalable AI initiatives, analyze data for prioritization, and ensure solutions meet regulatory and operational needs, while partnering to drive client and associate experiences forward.

Qualifications

• Associate degree or equivalent required.
• 3-5 years of experience as a Business Systems Analyst or similar role.
• Experience leading discovery and solutioning for cross-functional initiatives.
• Strong analytical skills with data-driven decision making.
• Experience presenting to senior leaders and executives.
• Excellent written, verbal, and presentation communication skills.

Responsibilities

• Lead AI and automation discovery to identify opportunities across processes.
• Elicit requirements, map current and future states, and document gaps.
• Own test strategy, case development, and user acceptance testing.
• Collaborate with business and tech stakeholders to ensure alignment with objectives and regulatory needs.
• Analyze data to size opportunities, build dashboards, and tell clear executive stories.
• Engage senior leaders with recommendations, trade-offs, and outcomes.

Skills

Analytical skills

Executive communication

Discovery leadership

Business analysis

Data storytelling

Education

Associate degree or equivalent

Job description

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

We are seeking a high-performing Business Systems Analyst (BSA) with a strong focus on AI and automation initiatives. This role is ideal for a professional who thrives in ambiguity, enjoys solving complex business problems, and can turn data and insights into action. The BSA will lead discovery, shape solutions, support execution, and clearly communicate value and outcomes to senior leaders.

This role partners closely with business, technology and analytics teams to deliver scalable, high-impact AI and automation solutions that improve efficiency, reduce risk, and enhance client and associate experiences.

Key Responsibilities – AI & Automation Discovery

• Lead structured discovery efforts to identify AI and automation opportunities across business processes.
• Partner with business stakeholders to understand pain points, inefficiencies, risk areas, and growth opportunities.
• Translate business problems into clear problem statements, hypotheses, and solution concepts.
• Evaluate feasibility across data availability, technology readiness, risk, and scalability.

Business Analysis & Solution Delivery

• Lead detailed business analysis activities, including requirements elicitation, current-state assessments, process mapping, gap analysis, and future-state design.
• Develop comprehensive business and functional requirements, user stories, acceptance criteria, and supporting documentation to enable successful solution delivery.
• Own testing activities, including test strategy, test case development, UAT coordination, defect management, and solution validation.
• Partner with business and technology stakeholders to ensure solutions align to business objectives, operational needs, and regulatory requirements.
• Support end-to-end delivery from discovery through implementation, including change readiness, go-live support, and outcome measurement.

Data Analytics & Storytelling

• Analyze data to size opportunities, quantify benefits, and support prioritization decisions.
• Develop insights using structured analysis, dashboards, and exploratory data techniques.
• Translate complex data and technical concepts into clear, executive-level narratives.
• Build compelling stories that connect insights to business outcomes and strategic priorities.

Senior Leader Engagement

• Present recommendations, trade-offs, and outcomes with clarity and confidence.
• Influence without authority and navigate ambiguity using structured thinking and strong communication.
• Serve as a trusted advisor on AI, automation, and process optimization initiatives.

Required Qualifications

• Education: Associate degree or equivalent.
• Experience: 3-5 years of experience as a Business Systems Analyst, Business Analyst, or similar role.
• Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.
• Demonstrated experience leading discovery and solutioning for complex, cross-functional initiatives.
• Strong analytical skills with the ability to evaluate opportunities using data and insights.
• Experience working directly with senior leaders and executive stakeholders.
• Excellent written, verbal, and presentation communication skills.

Preferred Qualifications

• Education: Bachelor’s degree in business, Technology, Analytics, or a related field.
• Experience delivering AI, intelligent automation, or workflow automation solutions.

Experience Translating Business Needs Into Technical Designs And Requirements

• Financial services, operations, or regulated industry experience

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

Base Pay Salary

The estimated base salary for this role is $66,700 - $91,700/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Business Support & Operations

Line of Business

CLEAR Clearing

Equal Opportunity Employer

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.