Business Systems Analyst I/II/III

Mutual of Omaha Insurance Co.; United States; Remote; USD 53,000 - 88,000; Full time

Benefits offered by this job

401(k) plan with company match

Vacation and paid holidays

Annual bonus opportunity

Job summary

Mutual of Omaha Insurance Co. seeks a Business Systems Analyst to support the Adjudicators team in Senior Health, Medicare Supplement Claims. You will gather requirements, analyze impacts across systems, and partner with stakeholders to implement technology solutions that drive value.

This role supports testing, training, and change management while enabling remote work within the United States. The position emphasizes collaboration with business and technical teams, process improvement, and

Qualifications

• Knowledge of business analysis principles, methodologies, tools, and techniques.
• Ability to analyze business and technical requirements and translate findings into effective solutions.
• Understanding of business processes, workflow analysis, systems implementation, and process improvement methodologies.
• Experience with requirements gathering, testing methodologies, solution validation, and stakeholder collaboration.
• Ability to manage multiple priorities and adapt in a fast-paced environment.
• Strong analytical and organizational skills with attention to detail.
• Excellent verbal, written, and presentation skills.

Responsibilities

• Gather, analyze, document, and validate business requirements, data, workflows, and user needs to support business and technology initiatives.
• Partner with stakeholders, technical teams, and vendors to evaluate solution options and support implementation.
• Conduct business process analysis and impact assessments across systems and functions.
• Develop and execute testing activities, including test planning, scripts, execution, and defect tracking.
• Support business case development, cost-benefit analyses, and data-driven decision-making.
• Create communications, training materials, and change management support for new processes and systems.
• Provide ongoing production support and identify opportunities for improvement.
• Maintain knowledge of business areas and industry trends to support Agile and continuous improvement.

Skills

Requirements gathering

Business analysis

Stakeholder collaboration

Agile and continuous improvement

Analytical problem solving

Job description

Location: United States

The Business Systems Analyst supports the Adjudicators team within Senior Health, working in the Medicare Supplement (Med Supp) Claims space. This role partners with business stakeholders, technology teams, and vendors to analyze business needs, improve processes, and deliver technology solutions that support organizational objectives. The Business Systems Analyst gathers and analyzes requirements, evaluates impacts across systems and operations, supports implementation efforts, and provides recommendations that drive business value. Serving as a liaison between business and technical teams, this role helps ensure solutions align with strategic goals, operational needs, and customer expectations.

WHAT WE CAN OFFER YOU:

• Estimated Salary (Levels have variable responsibilities and qualifications):

  • Business Systems Analyst I: $25.50-$32.00 Hourly, plus annual bonus opportunity.
  • Business Systems Analyst II: $59,800-$76,000, plus annual bonus opportunity.
  • Business Systems Analyst III: $68,000-$87,500, plus annual bonus opportunity.

• 401(k) plan with a 2% company contribution and 6% company match.

• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.

• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Gather, analyze, document, and validate business requirements, data, workflows, and user needs to support business and technology initiatives.

• Partner with stakeholders, technical teams, and vendors to evaluate solution options, develop recommendations, and support successful implementation of business solutions.

• Conduct business process analysis and impact assessments to identify risks, dependencies, opportunities, and operational considerations across systems and business functions.

• Develop and execute testing activities, including test planning, test script creation, test execution, defect tracking, and validation of business and functional requirements.

• Support business case development, cost-benefit analyses, research activities, reporting, and data-driven decision-making.

• Create and deliver communications, training materials, and change management support to facilitate adoption of new processes, systems, and technologies.

• Provide ongoing production support, troubleshoot system issues, and identify opportunities for process improvement and operational efficiency.

• Maintain knowledge of assigned business areas, industry trends, business analysis practices, and technology tools while supporting Agile and continuous improvement initiatives.

WHAT YOU’LL BRING:

• Knowledge of business analysis principles, methodologies, tools, and techniques.
• Ability to analyze business and technical requirements and translate findings into effective solutions.
• Understanding of business processes, workflow analysis, systems implementation, and process improvement methodologies.
• Experience with requirements gathering, testing methodologies, solution validation, and stakeholder collaboration.
• Ability to manage multiple priorities and adapt effectively in a fast-paced and evolving environment.
• Strong analytical, problem-solving, organizational, and decision-making skills with a high attention to detail.
• Excellent verbal, written, presentation, and relationship-building skills.
• Knowledge of project delivery methodologies, including Agile and traditional project management practices.
• You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States.

PREFERRED:

• Knowledge of insurance products, insurance operations, regulations, and industry practices.
• Familiarity with Agile, Scrum, and product delivery methodologies.
• Knowledge of Software Development Life Cycle (SDLC), BABOK, IIBA, DMBOK, and related business analysis frameworks.
• Experience with process automation, test automation, and workflow management tools.
• Data analysis, reporting, visualization, and quantitative problem-solving capabilities.

Hiring Policies and Legal Notices

Salary: C21/C23/C23 | Pay Scale: 100 C23 - Annual