Business Systems Analyst I

MedStar Health; Tampa (FL); Remote; USD 55,000 - 80,000; Full time

Job summary

MedStar Health is seeking a Business Systems Analyst I to support operational systems while performing data analysis and user needs assessments. The ideal candidate will have experience in system support or analytics, with a strong focus on improving user experiences through effective problem solving and reporting.

Qualifications

• Bachelor's Degree and 1 year in System Support or Analytics.
• High School Diploma with 5 years in relevant fields is acceptable.
• User support experience and SQL query building are preferred.

Responsibilities

• Performs data analysis and ensures processes run smoothly.
• Provides technical support for operational systems.
• Produces reports and identifies areas for improvement.

Skills

Data Analysis

System Support

Requirements Gathering

Reporting

Education

Bachelor's Degree

High School Diploma or GED

Tools

SQL

PPM Tool (Clarity)

Job description

This is a remote role that may only be hired in the following location: Florida

The Business Systems Analyst I utilizes technical proficiency to perform data analysis, identify user needs, and provide daily operational business system support. Gathers business requirements, conducts needs assessments, and identifies functional specifications to ensure that developed solutions support business objectives. Determines and ensures compliance with system requirements. May involve elements of system testing or development.

Overview

This is a remote role that may only be hired in the following location: Florida

The Business Systems Analyst I utilizes technical proficiency to perform data analysis, identify user needs, and provide daily operational business system support. Gathers business requirements, conducts needs assessments, and identifies functional specifications to ensure that developed solutions support business objectives. Determines and ensures compliance with system requirements. May involve elements of system testing or development.

Responsibilities

• Data Analysis - Sources, compiles, and interprets data. Performs basic analysis for accuracy and efficiencies, effectively communicates analysis output.
• System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements.
• Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
• Reporting - Produces reports based on data analysis, user input, and system testing. Assists in the identification of potential issues or areas of improvement.

Qualifications

Bachelor's Degree and 1 years of experience in System Support, or Analytics, or Operations Support

OR High School Diploma or GED and 5 years of experience in System Support, or Analytics, or Operations Support

Preferred Experience:

• Current contractor/contingent worker for First Citizens Bank
• PPM Tool administration, specifically Clarity
• User support experience
• SQL query building
• Report building
• Customer requirements gathering
• User guide and job aid creation

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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