Business Systems Analyst - HBITS-08-15039

Greycell Labs Inc; Latham (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Greycell Labs Inc. is seeking an on-site Business Systems Analyst in Latham, NY to develop training environments and write comprehensive documentation for enterprise applications.

You will collaborate with subject matter experts, developers and training teams to understand applications and business processes, and to craft the required materials. The role emphasizes producing user-facing documents that meet WCAG 2.2 AA accessibility standards, and includes creating instructional videos and test

Qualifications

• 84 months of experience authoring technical and business process documentation (user guides, training manuals, processes, policies, procedures).
• 36 months of experience creating user-facing documentation for enterprise apps serving 1,000+ users.
• 36 months of experience working with technical staff and stakeholders to model and analyze processes.
• 36 months of experience preparing testing materials (plans, scenarios, scripts) and tracking/reporting.

Responsibilities

• Develop training environments and documentation for multiple technology needs with SMEs, developers, training staff and users.
• Produce user-facing documents adhering to WCAG 2.2 AA and accessibility benchmarks.

Skills

Technical documentation

Business process modeling

Stakeholder collaboration

Test planning

AI prompt writing

User training materials

Accessibility WCAG

Video-based training content

RFP procurement knowledge

Public sector experience

Tools

Oracle Analytics OBIEE

Job description

Job Title: ON-SITE - Business Systems Analyst - HBITS-08-15039

Location: Latham, NY 12110

Duration: Long-term (30)

Job Description

• 84 months of experience authoring technical and business process documentation including user guides, training manuals, processes, policies and procedures
• 36 months of experience creating user-facing documentation, instructions and training materials for Enterprise applications that serve multiple groups with user bases of over 1,000 users in the public or private sector
• 36 months of experience working with technical staff and stakeholders at all levels to define, model, document and analyze business and technical processes
• 36 months of experience preparing testing materials including test plans, scenarios and scripts, and test execution tracking and reporting
• 12 months of experience writing effective AI prompts in support of document analysis, drafting, or other BA tasks.
• 12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher.
• 12 months experience producing user-facing documents that strictly adhere to WCAG 2.2 Level AA compliance and institutional accessibility benchmarks
• 12 months of experience creating instructional videos using UPK or other tools
• 12 months of experience preparing procurement documents such as RFP
• 12 months of experience working with Public sector

Agency: NYS Offiice of the Attorney General

Project: NYMatters, CRB Modernization; Application Modernization Program

Detailed Job Description

This position requires to build training environments and develop documentation for multiple technology needs. Candidate will work with subject matter experts, application developers, training staff, and users to understand the applications and business processes in order to develop the required materials.

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