Business Systems Analyst, Fiserv DNA

Heitmeyer Consulting; Sacramento (CA); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading credit union seeks a Business Systems Analyst with Fiserv DNA expertise for a fully remote role in California. The position involves supporting the expansion of banking offerings by optimizing system performance and providing training to users. Ideal for entry-level candidates, this role combines analytical problem-solving with strong communication skills.

Qualifications

• Entry-level with Fiserv DNA configuration experience.
• Ability to interpret documentation and troubleshoot issues.
• Strong analytical and attention to detail.

Responsibilities

• Act as a SME for Fiserv DNA and provide system expertise.
• Support new business banking product implementations.
• Collaborate to optimize workflows and process improvements.

Skills

Fiserv DNA experience

Strong communicator

Analytical skills

Problem-solving skills

Job description

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Title: Business Systems Analyst, Fiserv DNA

Location: 100% remote – must be in California

Job Description: A leading credit union is seeking a Fiserv DNA Business Banking Analyst to support the expansion of its business banking offerings.

Key Responsibilities:

• Act as a SME for Fiserv DNA, providing expertise on system capabilities and best practices.
• Support implementation projects of new business banking and small business products, including treasury services, deposit solutions, and card solutions.
• Understand business problems, consult the individual/team on configurations and functionalities of the platform.
• Collaborate with internal teams to optimize workflows and process improvement activities.
• Analyze system performance and recommend enhancements for efficiency and member experience.
• Provide training and guidance to internal users on new features and functionalities.

Required Skills:

• Fiserv DNA experience in system configuration AND/OR a super user of the platform.
• Strong communicator and fast learner to pick up quickly.
• Ability to read and interpret Fiserv documentation, troubleshoot issues, and provide solutions to business teams.
• Strong analytical and problem-solving skills with attention to detail.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Business Consulting and Services