Business Systems Analyst - Core Banking Technology

M&T Bank Corporation; Buffalo (NY); Hybrid; USD 72,000 - 119,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

M&T Bank in Buffalo, NY is hiring a Senior Business Systems Analyst to support and optimize banking platforms and processes. You will bridge business needs with tech teams, translate requirements, and lead initiatives in a large enterprise environment.

You will collaborate across Retail, Commercial, Digital Banking, Payments, Wealth, and Operations, shaping data flows, integrations, and regulatory compliance while mentoring junior analysts.

Qualifications

• 5+ years of experience as a Business Systems Analyst in banking, financial services, or a regulated industry.
• Strong understanding of banking operations and related processes.
• Experience gathering requirements and translating business needs into functional/technical specs.
• Experience with SQL, data analysis, and data validation.
• Experience with system integrations, APIs, batch processes, or enterprise ecosystems.
• SDLC knowledge across Agile, Waterfall, or hybrid environments.
• Demonstrated experience in business process analysis, documentation, testing, and implementation support.
• Strong analytical, problem-solving and troubleshooting skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Partner with business units to gather, analyze, and document requirements.
• Translate needs into detailed functional specifications, process flows, use cases, and data mappings.
• Facilitate requirements workshops, stakeholder interviews, and gap analyses.
• Analyze system functionality and coordinate resolution with development teams, vendors, and support partners.
• Collaborate with developers and architects to design scalable solutions.
• Develop test strategies and support SIT/UAT and defect management.

Skills

Banking ops

Requirements gathering

SQL

Data analysis

SDLC

Stakeholder mgmt

Analytical thinking

Communication

Multi-tasking

Job description

This role is four days onsite at our Seneca One Buffalo, NY location, with the flexibility to work from home one day per week

Overview:

We are seeking an experienced Senior Business Systems Analyst (BSA) to support, enhance, and optimize critical banking technology platforms and business processes. This role serves as a key liaison between business stakeholders and technical teams, translating complex banking requirements into scalable technology solutions. The ideal candidate brings strong analytical and problem-solving skills, experience supporting core banking or financial services systems, and the ability to lead initiatives across large-scale enterprise environments.

Key Responsibilities

Business Analysis & Requirements

• Partner with business units across Retail Banking, Commercial Banking, Digital Banking, Payments, Wealth, and Operations to gather, analyze, and document business and technical requirements.

• Translate business needs into detailed functional specifications, process flows, use cases, and data mappings.

• Facilitate requirements workshops, stakeholder interviews, and gap analyses.

• Identify opportunities for process improvement, automation, and operational efficiencies.

Systems Analysis & Support

• Analyze system functionality, configurations, and business processes to support ongoing enhancements and issue resolution.

• Evaluate impacts of proposed changes across upstream and downstream applications.

• Troubleshoot system issues and coordinate resolution with development teams, vendors, and support partners.

• Perform root cause analysis and recommend long-term solutions.

Solution Design & Delivery

• Collaborate with developers, architects, and project teams to design scalable solutions aligned with enterprise standards.

• Create and review functional design documentation and assist with technical specifications.

• Ensure solutions meet business objectives while supporting operational and regulatory requirements.

• Participate in solution reviews, system enhancements, and implementation planning.

Testing & Implementation

• Develop test strategies, test plans, and test cases.

• Support System Integration Testing (SIT), User Acceptance Testing (UAT), and defect management activities.

• Coordinate validation efforts for system enhancements and production deployments.

• Support post-implementation reviews and continuous improvement initiatives.

Stakeholder Engagement

• Serve as a trusted advisor to business partners regarding system capabilities, risks, and solution options.

• Communicate effectively with technical and non-technical stakeholders.

• Facilitate cross-functional discussions and drive consensus among diverse stakeholder groups.

• Mentor junior analysts and contribute to best practices across the team.

Data & Integration

• Analyze data flows between enterprise applications and downstream systems, including reporting, payments, customer information, and financial systems.

• Support integration initiatives involving APIs, batch processing, file-based interfaces, and middleware technologies.

• Perform data analysis, reconciliation, and validation activities to ensure data integrity.

• Support compliance, audit, and risk-management requirements.

Required Qualifications

• Strong understanding of banking or financial services operations, including deposits, payments, customer information management, lending, or related financial processes.

• 5+ years of experience as a Business Systems Analyst, Systems Analyst, or related role within banking, financial services, or a highly regulated industry.

• Strong understanding of banking operations, including deposits, payments, customer information management, lending, or related financial processes.

• Experience gathering requirements and translating business needs into functional and technical specifications.

• Experience with SQL, data analysis, and data validation.

• Experience supporting system integrations, APIs, batch processes, or enterprise application ecosystems.

• Strong knowledge of Software Development Life Cycle (SDLC) methodologies, including Agile, Waterfall, or hybrid environments.

• Demonstrated experience with business process analysis, documentation, testing, and implementation support.

• Strong analytical, problem-solving, and troubleshooting skills.

• Excellent communication and stakeholder management abilities.

• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• 7+ years of Business Systems Analysis experience in banking, financial services, fintech, or enterprise technology environments.

• Experience with core banking, financial services, payment processing, or customer information systems.

• Familiarity with enterprise data models, reporting platforms, and system integrations.

• Experience working with third-party vendors, managed service providers, or software implementation partners.

• Familiarity with mainframe-based systems, legacy platforms, or modernized banking technology environments.

• Knowledge of API technologies, middleware platforms, and modern digital banking ecosystem

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $71,600.00 - $119,300.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.