Business Systems Analyst, Automation

NASA Federal Credit Union; United States; Remote; USD 78,000 - 138,000; Full time

Benefits offered by this job

Healthcare benefits

Remote work options

401(k) with match

Paid leave

Job summary

NASA Federal Credit Union seeks a Business Systems Analyst with strong automation expertise, including RPA, AI-driven solutions, and IDP. The role combines hands-on automation development with business analysis, process discovery, and cross-functional collaboration to optimize operations.

The ideal candidate will leverage UiPath, Workbot technologies, and emerging agentic AI capabilities to identify scalable opportunities and deliver impactful enhancements across the organization.

Qualifications

• Experience with automation development and enabling scalable automation.
• Ability to perform process discovery and capture requirements.
• Knowledge of AI-driven automation concepts and tools.

Responsibilities

• Plans, designs, and launches efficient business and IT systems.
• Gathers and analyzes data for business cases and requirements.
• Creates system models and diagrams using Visio.
• Performs research, troubleshooting, and problem solving.
• Leads automation initiatives and collaborates across teams.

Skills

Intelligent automation

RPA (Robotic Process Automation)

AI-driven solutions

UiPath

Workbot technologies

IDP (Intelligent Document Processing)

Automation development

Process discovery

Requirements gathering

Solution design

Cross-functional collaboration

Analytical thinking

Education

Level I: 1 year combined business/CS/MIS experience

Level I: core software applications

Level I: basic programming concepts

Level II: 3 years combined business/CS/MIS experience

Level II: network hardware knowledge

Level III: 5 years combined business/CS/MIS experience

Level III: advanced system analysis

Tools

UiPath

Workbot

IDP tooling

Job description

We are seeking a highly skilled Business Systems Analyst (BSA) with a strong background in intelligent automation, robotic process automation (RPA), and AI-driven solutions to help optimize business operations. The ideal candidate will bring hands‑on experience in automation development, UiPath, Workbot technologies, Intelligent Document Processing (IDP), and emerging agentic AI capabilities, with a proven ability to identify, analyze, and implement scalable automation opportunities. This role requires a blend of technical expertise and business acumen, including process discovery, requirements gathering, solution design, and collaboration across cross‑functional teams.

Success in this position requires strong analytical skills, curiosity, adaptability, and the ability to thrive in a dynamic environment where priorities and technologies continue to evolve.

Essential Duties and Responsibilities

include the following withother duties as assigned.

Level I:

• Plans, designs, develops, and launches efficient business, financial, and operational systems in support of core organizational functions and business processes.
• Gathers and analyzes data in support business cases, proposed projects, and system requirements.
• Generates and compiles reports based on the findings, complete with probable causes and possible solutions to system issues.
• Applies proven communication, analytical, and problem‑solving skills to help maximize the benefit of IT system investment.
• Performs research, troubleshooting, and fact‑finding.
• Occasional evening and weekend work to meet deadlines.
• Designs, develops, and implements software and hardware solutions, systems, or products with proven experience.
• Supports the organization’s goals and objectives.
• Creates system models, specifications, diagrams, and charts using Microsoft Visio.
• Evaluates business implications of the application of technology to the current business environment.

Level II: Performs all duties of a Level I

• Applies technical knowledge of programming languages at NASA Federal, including, but not limited to, PowerOn, VB.NET, VBScript, T-SQL.
• Applies working knowledge of network and PC operating systems.
• Imports data for use in report software, spreadsheets, graphs, and flow charts.
• Coordinates the design, development, and implementation of software and hardware solutions, systems, or products.
• Demonstrates the ability to work independently in some phases of system analysis and considers the business implications of the application of technology to the current business environment.

Level III: Performs all duties of a Level II

• Performs all duties of a Level II.
• Acts as a project leader as assigned.
• Enhances process automation using an Enterprise Scheduler and/or RPA tools.
• Analyzes the operation of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications.
• Oversees the design, development, and implementation of software and hardware solutions, systems, or products.
• Provides systems analysis and considers the business implications of the application of technology to current and future business environments.
• Guides and advises less‑experienced Business Systems Analysts under general direction.

Education and Experience:

Level I:

• Minimum of one year of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).
• Experience with core software applications.
• Understands basic programming concepts (sequence of commands, conditional structures, looping structures, etc.).

Level II:

• All education and experience for Level I.
• Minimum of three years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).
• Possesses working knowledge of current network hardware, protocols, and standards.

Level III:

• All education and experience for Level II.
• Minimum of five years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).
• Advanced experience with system analysis and application of technology to business environments.
• Advanced experience in analyzing the operations of database hardware, software.

Our Generous Benefit Package Includes:

NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.

+Insurance coverage begins the 1st day of the month, following 30 days after hire date.

*100% Credit Union-Paid

Full-Time Employee Benefits:

• Salary: $77,500 - $137,500 / Annually
• 401(k) with employer match up to 6% and immediate 100% vesting
• Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
• High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
• Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
• Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
• Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
• Long-term DisabilityInsurance+*
• Flexible Spending Medical Account (FSA)+Flexible Spending Dependent Care Account+
• Health Savings Account (HSA)+
• Voluntary Supplemental Employee and Dependent LifeInsurance+
• VoluntaryShort-term DisabilityInsurance+
• Remote or Remote / Hybrid work options based on position
• Life Insurance/AD&D+*
• Vacation Leave (excluding Outside Loan Officers)
• Sick and Safe Leave
• 11 Paid Holidays
• Education Assistance
• Employee Referral Bonus*
• Credit Union Membership Eligible
• Employee Assistance Program+*
• Identity Theft Protection (Additional premiums to add family members)+*
• Pet Insurance
• Employee Discount Program
• Remote or Remote / Hybrid work options based on position

All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.

WE’RE STRONGER TOGETHER

At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.