Business Systems Analyst Associate: From Needs to Tech

Arkansas Blue Cross and Blue Shield; Little Rock (AR); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Arkansas Blue Cross and Blue Shield is seeking a Business Systems Analyst Associate to gather business requirements and translate them into functional and technical specifications for enterprise applications. The role acts as a liaison between IT solutions development teams and business stakeholders, ensuring changes improve workflow and system performance.

Responsibilities include developing test scripts, conducting user acceptance testing, training on new procedures, and documenting system

Qualifications

• Ability to build collaborative relationships.
• Ability to interpret complex documentation.
• Ability to use query tools.

Responsibilities

• Assists with developing test scripts, executing test plans and maintaining test cases to assess system functionality and ensure user acceptance testing.
• Collaborates with various internal departments, external customers, and leadership to obtain cross functional team consensus on the interpretation of business requirements and needs.
• Conducts training of new procedures, system modifications and system releases upon request.
• Configure system through the use of logic statements and devises effective solutions to problems and new opportunities.
• Develops enterprise business solution system requirement documents and technical specification documents for applications, which may be used to assist user groups with the development and delivery of training programs or presentations.
• Identifies and executes improvement initiatives related to testing.
• Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data to develop statistics and design methodologies used for decision making and new business initiatives.
• Performs other duties as assigned.
• Performs root-cause analysis and audits to verify workflow and identify process improvements and confers with internal and external customers to identify system requirements.
• Prepares reports or data delivery by analyzing and summarizing the information and trends to make recommendations regarding system changes.
• Provides detailed documentation of system errors with an explanation of error, expected results and any examples needed to resolve the error utilizing the appropriate tracking method for the assigned system.
• Serves as a technical resource to guide the research, design, development, testing, documentation, implementation, maintenance, and evaluation of new enterprise business solution systems and enhancement of existing systems to meet business needs.

Skills

Critical Thinking

Decision Making

Elicitation

Interpersonal Communication

Microsoft Office

Multitasking

Oral Communications

Problem Sensitivity

Relationship Building

Results Interpretation

SQL

Workload Prioritization

Written Communication

Education

Bachelor’s degree in Business, Computer Science, Healthcare Management or related field

5 years' experience in business process analysis / data analysis / systems analysis

Job description

Arkansas Blue Cross and Blue Shield is seeking a Business Systems Analyst Associate to gather business requirements and translate them into functional and technical specifications for enterprise applications. The role acts as a liaison between IT solutions development teams and business stakeholders, ensuring changes improve workflow and system performance.

Responsibilities include developing test scripts, conducting user acceptance testing, training on new procedures, and documenting system