Business Systems Analyst 2, Central Office;

New York State Office of Mental Health; Brentwood (NY); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

NYS pension

Healthcare plans

Paid time off

Telecommuting

Job summary

New York State Office of Mental Health seeks a Business Systems Analyst 2 to lead and coordinate activities supporting OMH clinical and business systems. You will translate user requirements, develop use cases, and deliver end-user training while working with OMH owners and OITS staff to implement system changes.

You will supervise a team of BSA 1s, participate in change management, and help document risk assessments and mitigations as part of the ongoing informatics initiatives.

Qualifications

• Seven years of business analysis experience in a large health care facility or related setting, including eliciting requirements and validating during SDLC.
• Advanced degree substitutions allowed as described in the minimum qualifications.
• Experience with documenting requirements, test plans, and end-user training.

Responsibilities

• Provide ongoing support to business owners and stakeholders to meet OMH goals and IT priorities.
• Participate in project meetings to discuss business needs and requirements.
• Develop, monitor, and review business processes through end user interaction.
• Translate requirements into functional workflows and develop test scenarios.

Job description

Duties Description

The Office of Mental Health (OMH) is recruiting to a Business Systems Analyst 2 position in the Division of Medical Informatics (DMI). The Business Systems Analyst 2 (BSA 2) will lead, manage and coordinate OMH activities to support, maintain, and enhance OMH clinical and business systems, and participate in the development of new information technology applications. This position is essential to our core mission and health and safety as we develop and maintain key health information systems in collaboration with both OMH business owners and Office of Information Technology Services (OITS) staff. The incumbent will be instrumental in creating business requirements documentation, end-user solutions, quality assurance testing, and delivery of on-site and remote user training for OMH’s current and future clinical and business systems. The BSA 2 will serve as a “bridger” between the business owners and OITS to translate and advocate for OMH’s user requirements and to ensure that system specifications and functions can be understood and implemented.

Specific duties include, but are not limited to the following:

• Provide ongoing support to business owners and stakeholders to ensure OMH is able to develop and execute the goals, priorities, and strategic plans for OMH clinical and business systems.
• Participate in project team meetings with business owners, clinical leads, and users to discuss their specific business needs and requirements.
• Develop, monitor, and review current OMH business processes through end user interaction.
• Research and document the current or “as-is” state of the business process or function.
• Work with business owners and users to elicit and document business process workflows.
• Develop portions of the desired future or “to-be” state of those processes or functions.
• Develop use case diagrams to translate business requirements into functional workflows.
• Translate user requirements into specifications that can be understood and implemented.
• Develop and conduct test scenarios and test scripts that can be applied to system developments and modifications.
• Analyze potential user impact based upon business process changes and/or design modifications to systems.
• Provide end user support and training for clinical and business systems.
• Participate in the formal Change Management processes according to OMH policies and best practices.
• Develop risk assessment and mitigation plans to resolve weaknesses in the OMH clinical and business systems.
• Communicate and coordinate with Information Technology staff regarding system design, development and implementation of OMH clinical and business systems.
• Supervise a team of Business Systems Analyst 1s.

Minimum Qualifications

Non-competitive NYHELPS Appointment:

Seven years of business analysis experience in a large health care facility, health related governmental entity, health insurance company, large health care provider organization or employer, or with the New York State Medical Assistance (Medicaid) Program in a New York State agency or a New York State local social services district or county, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product or service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product or system development life cycle (SDLC); and developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience.

Competitive Transfer:

Candidates must have one year of permanent status as a Business Systems Analyst 2, and be eligible for lateral transfer OR be eligible to transfer via Section 70.1 or 52.6 of the Civil Service Law.

Additional Comments

Employment with New York State offers unmatched benefits, individual support, and career mobility for motivated individuals including:

• NYS pension and retirement programs
• annual cost of living and performance advance increases
• comprehensive medical, dental, and vision plans
• flexible spending accounts for health and dependent care
• paid time off, including thirteen paid holidays per year, and paid personal leave, vacation leave, and sick leave

For current New York State employees, the starting salary is based on the candidate’s salary at the time of hire.

Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of NY HELPS, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.