Business Systems Analyst 1, SG-18, Business Systems Analyst Tr 2, (SG-16), Business Systems Ana[...]

New York State; City of Albany (NY); Remote; USD 66,000 - 86,000; Full time

Job summary

A governmental agency in Albany is seeking a Business Systems Analyst to assist in various analytical duties, including developing test scenarios and providing end-user training. Candidates should hold a Bachelor’s degree and have relevant business analysis experience. This position offers a salary range from $66,951 to $85,138 annually and allows for some telecommuting options. Comprehensive benefits including health insurance and a state pension are provided.

Benefits

Comprehensive medical, dental and vision insurance

Flexible spending accounts

Public Service Loan Forgiveness

Qualifications

• Demonstrated experience using recognized business analysis elicitation techniques.
• Formal training in business analysis concepts and methodologies.
• Demonstrated ability to work well in a team-oriented environment.

Responsibilities

• Assist in the development of test scenarios and plans.
• Provide end user support and training.
• Document and validate requirements for processes.

Skills

Business analysis techniques

Facilitation skills

Communication skills

Problem analysis

Education

Bachelor's degree or higher

Job description

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Title Business Systems Analyst 1, SG-18, Business Systems Analyst Tr 2, (SG-16), Business Systems Analyst Tr 1,( SG-14)(NYHELPS) Item# 01077

Occupational Category Other Professional Careers

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $66951 to $85138 Annually

Employment Type Full-Time

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Workday

From 8 AM To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address 110 State Street

City Albany

State NY

Duties Description

Under the direction of the Business Systems Analyst 2, SG-23, the Business Systems Analyst 1, SG-18, is responsible for, but not limited to the following:

• Assist in the development of test scenarios and test plans, perform testing.
• Assist in the development of business procedures, instructional documentation, and training materials for end users.
• Provide end user support and training.
• Assist with the development and delivery of presentations on system functionality and changes.
• Elicit, document and validate requirements for new or updated processes.
• Assist with requirements traceability, assist with change management activities related to systems/projects.
• Assist with maintaining the framework for capturing, documenting and transferring business knowledge.
• Perform data clean-up, develop reports and provide data to customers.
• Run queries, complete data and user security audit activities.
• Receive communications from and investigate issue reported by stakeholders.
• Create and monitor ServiceNow tickets and prepare written communication.
• Assist with a variety of administrative tasks related to HR Innovations.
• Assist in establishing and maintaining business analysis methodologies in order to develop consistent approaches and best practices for business analysis.
• Promote the use of business analysis and business process improvement.
• Participate in business analysis training activities.
• Continue professional development through attendance at meetings, professional seminars, and webinars.

Minimum Qualifications

No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program:

• For appointment to a Business Systems Analyst Trainee 1, you must have: a bachelor's or higher degree.
• For appointment to a Business Systems Analyst Trainee 2, you must have: a bachelor's or higher degree AND one year of professional business analysis experience as described below*
• For appointment to the Business Systems Analyst 1 (SG-18), you must have: a bachelor's degree or higher AND two years of professional business analysis experience as described below*

*Business analysis experience is defined as experience where your primary duty was performing three of the five following activities:

• Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions).
• Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
• Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis).
• Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
• Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

The following activities are not considered qualifying experience: conduct of operational audits or audits of internal controls to develop audit reports, or IT-related responsibilities such as hardware installation, network configuration, software administration and programming, etc.

Competitive Qualifications: You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 52.6, 70.1, or 70.4 of the Civil Service Law.

Transfer: For 52.6, 70.1, or 70.4 transfer to a Business Systems Analyst 1, salary grade (SG)-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above, SG-14 or above for a Trainee 2, SG-12 or above for a Trainee 1, depending on qualifications.

Notes: To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Depending on qualifications, you may be required to serve a 1 or 2-year traineeship that leads to the full level SG-18 position.

55b/55c Program appointment: This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)

Traineeship salary information: The position may be filled at the Business Systems Analyst Trainee 1 equated to SG-14 ($53,764), Business Systems Analyst Trainee 2 equated to SG-16 ($59,994), or full performance Business Systems Analyst 1 SG-18 ($66,951) based on the candidate’s education, experience, and previous state service. Salary is nonnegotiable.

Candidates hired at the trainee level will be advanced to the full performance Business Systems Analyst 1 SG-18 following successful completion of the traineeship.

Additional Comments Knowledge, skills, and abilities:

• Demonstrates passion for business analysis.
• Demonstrated experience using recognized business analysis elicitation techniques to elicit requirements and determine required operational services from business users.
• Demonstrated experience using recognized business analysis methodologies to design solutions aimed at improvements by elevating the efficiency and effectiveness of the business processes.
• Strong facilitation and organizational skills.
• Excellent verbal and written communication skills.
• Demonstrated ability to work with others to analyze problems quickly and develop the best solutions options.
• Demonstrated ability to be flexible, to adapt to change, and work well in a participative, team-oriented environment with diverse assignments.
• Formal training in business analysis concepts and methodologies.
• Membership and/or participation in the International Institute of Business Analysis and professional communities of practice.

Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at [phone].

Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.

OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:

• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more

Some positions may require additional credentials or a background check to verify your identity.

Telephone [phone]

Fax [phone]

Email Address [e-mail]

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser:

https://gen-oscstateofny-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=4S

Reference Item #01076-SAB on your cover letter for proper routing.

Unofficial transcripts and/or templates will be required for certain positions. Documents must be sent as unlocked and accessible attachments.

If you have questions about this vacancy, please contact this Division representative:

Division Contact: Kyla Scott

Email Address: [e-mail]

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