Business Systems Analyst

Koch; Wichita (KS); On-site; USD 65,000 - 95,000; Full time

Job summary

Koch Technology's Learning Enablement Solutions team seeks a Business Systems Analyst to partner with stakeholders, translate complex learning-technology needs into scalable system, data, and integration solutions, and drive improvements across administration, security, and reporting.

The role requires strong collaboration, analytical skills, and the ability to work independently in a fast-paced environment. In-office presence is required in Wichita, KS / Atlanta, GA / Plano, TX with flexibility.

Qualifications

• Experience as a Business Systems Analyst or similar role supporting complex business and technology solutions.
• Experience gathering, documenting, and validating business requirements, user stories, process flows, test cases, or other business analysis artifacts
• Experience partnering with business stakeholders and technical teams to enhance and deliver technology solutions
• Experience identifying business process improvement opportunities and recommending technology-enabled solutions
• Experience analyzing data or using insights to support business decisions, system improvements, or problem resolution

Responsibilities

• Translate learning-technology needs into scalable system, data, and integration solutions.
• Lead or participate in discussions to define system designs and business requirements with clear documentation including user stories and test cases.
• Collaborate with product owners and technical teams to deliver enhancements across system administration, configuration, security roles, integrations, and reporting.
• Support onboarding and implementation activities including configuration validation and go-live readiness.
• Lead or participate in production support efforts, resolving system issues and escalations while ensuring system stability and performance.
• Identify opportunities for process and system improvements to accelerate and optimize current ways of working.
• Build team and customer capability through documentation, technical guidance, and knowledge sharing.

Skills

Stakeholder collaboration

Requirements gathering

Data analysis

Process improvement

Documentation

Analytical thinking

Tools

Cornerstone Galaxy LMS

ServiceNow

Job description

The Learning Enablement Solutions team within Koch Technology is looking for a Business Systems Analyst. We are looking for someone who is motivated, detail-oriented, and can bring high technical aptitude and strong critical thinking to our team. In this role, you will partner closely with stakeholders to understand strategic goals and help implement solutions that enable learning and development initiatives. You will help drive feature enhancements, analyze people and learning data, validate solutions, and ensure alignment with business objectives, all while working independently in a fast-paced environment. Strong interpersonal skills, collaboration and communication, analytical skills will be key to your success.

Our Team

The Learning Enablement Solutions team within Koch Technology supports the tools, systems, and processes that empower employees to grow, develop, and perform at their best all while creating lasting value. We partner with business capabilities within Koch to deliver and continuously improve technical solutions that enable meaningful learning experiences across the enterprise.

Location: This role can be located in Wichita, KS / Atlanta, GA / Plano, TX and requires an in-office presence with flexibility.

This role is not eligible for VISA sponsorship

What You Will Do

• Partner with business stakeholders to understand and translate complex learning-technology needs into scalable system, process, data, and integration solutions.
• Lead or participate in discussions to define system designs and business requirements, developing clear and detailed documentation including user stories and test cases.
• Collaborate with product owners and technical teams to deliver enhancements across system administration, configuration, security roles, integrations, and reporting.
• Support new onboarding and implementation activities including configuration validation and go-live readiness.
• Lead or participate in production support efforts, resolving system issues and escalations while ensuring system stability and performance.
• Identify opportunities for process and system improvements to accelerate and optimize current ways of working.
• Build team and customer capability through documentation, technical guidance, and knowledge sharing.

Who You Are (Basic Qualifications)

• Experience working as a Business Systems Analyst or in a similar role supporting complex business and technology solutions
• Experience gathering, documenting, and validating business requirements, user stories, process flows, test cases, or other business analysis artifacts
• Experience partnering with business stakeholders and technical teams to enhance and deliver technology solutions
• Experience identifying business process improvement opportunities and recommending technology-enabled solutions
• Experience analyzing data or using insights to support business decisions, system improvements, or problem resolution

What Will Put You Ahead

• Experience with a Learning Management System (LMS) or other learning technology platforms, such as Cornerstone Galaxy
• Experience working closely with product teams, flexible development methodologies, or software development lifecycles
• Experience working in an Agile environment or supporting Agile product teams
• Knowledge of and experience working with HR data and systems
• Experience in supporting global customers and working across diverse, cross-functional teams
• Familiarity with service ticketing systems such as ServiceNow
• Experience supporting system integrations or data migrations
• Demonstrated curiosity and enthusiasm for learning new tools and technologies

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

Koch creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs about 120,000 employees across the globe.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.