Business Systems Analyst

enGen; United States; On-site; USD 68,000 - 106,000; Full time

Job summary

enGen is seeking a Business Analyst/IT Analyst to support analytical aspects of the application product life cycle within a sub-product scope. You will translate high‑level business needs into detailed requirements, analyze data for process improvements, and verify delivery to ensure quality results.

You will collaborate with customers, software engineers, architects, and capability managers on Agile scrum teams, providing documentation and test planning across multiple systems.

Qualifications

• Bachelor's degree in a related field is required.
• 3-5 years in IS/IT.
• Lean/Six Sigma and Health/Healthcare industry experience are preferred.
• ITIL/TOGAF/PMP certifications are preferred.
• Ability to collaborate with customers and cross-functional teams in Agile environments.

Responsibilities

• Collaborate with customers, software engineers, architects, and other team members to capture capability needs and drive quality business solutions.
• Participate in the full SDLC on Agile Scrum teams in various roles as needed.
• Support requirements testing, create test plans and analyze results for customer impact.
• Ensure compliance with required standards and obtain necessary approvals.
• Communicate project status and documentation to stakeholders; assist with walkthroughs and reviews.
• Other duties as assigned.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Report Writing

SQL

Agile Methodolgy

Agile Project Management

Education

Bachelor's Degree in Business Management, Information Systems, or closely related field

Tools

Oracle PL/SQL

Job description

• CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***

Company

enGen

Job Description

JOB SUMMARY

• CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***

This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to Understand capability needs; Gather project specifications; Create business cases and cost sheet analysis; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities); Analyze data to determine business problems, trends, or opportunities for process improvements; Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems.

Utilize Oracle PL/SQL for hands-on data analysis, including the development and execution of complex queries, to support various projects and enhancements, and to perform production checkouts and validations.

ESSENTIAL RESPONSIBILITIES

• Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.
• Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
• Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
• Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
• Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
• Other duties as assigned.

EDUCATION

Minimum

• Bachelor's Degree in Business Management, Information Systems, or closely related field

Substitutions

• None

Preferred

• None

EXPERIENCE

Minimum

• 3 - 5 years in IS/IT

Preferred

• 1 - 3 years in Lean/Six Sigma experience
• 1 - 3 years in the Health Insurance Industry
• 1 - 3 years in the Healthcare industry

LICENSES OR CERTIFICATIONS

Required

• None

Preferred

• Information Technology Infrastructure Library (ITIL)
• The Open Framework Group (TOGAF)
• Six Sigma
• Project Management Professional (PMP)

SKILLS

• Analytical Skills
• Problem-Solving
• Communication Skills
• Report Writing
• SQL
• Agile Methodolgy
• Agile Project Management

Language Requirements (other Than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting up to 10 pounds

Rarely

Lifting 10 to 25 pounds

Rarely

Lifting 25 to 50 pounds

Rarely

Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum

$68,400.00

Pay Range Maximum

$105,900.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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