Business Systems Analyst

Kobie Marketing; Philadelphia (Philadelphia County); Ibrido; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible Time Off

Nine Company-Wide Holidays

Benefits suite prioritizing growth and

personal well-being

Descrizione del lavoro

Kobie Marketing is seeking a Solutions Architect to lead client discovery and define the right solution across platforms. This remote/hybrid role partners with Sales, Product, and Delivery to ensure alignment and deliver value.

You will build BRDs, support cost alignment, and guide tradeoffs while traveling up to once per quarter. Join a values-led team that empowers leadership at every level and delivers high-impact loyalty solutions.

Mansioni

• Owns discovery to define the right solution by eliciting and validating business requirements.
• Delivers solution documentation including BRDs, SCDs, and epic/feature briefs.
• Manages feasibility and cost alignment across delivery, data, software, CS, and strategy.
• Acts as the connective tissue between business, product, and technical teams.
• Represents solution expertise in RFPs, RFIs, and upsell conversations.
• Translates feedback into product direction to shape platform roadmap decisions.
• Builds demos, proposals, and pitch materials to establish credibility with clients.
• Maintains design integrity from planning through launch and flags risks early.
• Presents options and guides tradeoffs to help clients and internal teams.

Descrizione del lavoro

Join a National Top Workplace

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.

Join Us from Anywhere

While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:

• Flexible Time Off to recharge when needed
• Nine Company-Wide Holidays
• A diverse suite of benefits prioritizing your growth, development, and personal well-being

Discover more about our perks and benefits here.

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.

Travel Requirements: As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in-person connection and collaboration that strengthens our teams, supports our clients, and enhances our culture. While travel requirements vary by role, periodic travel may be required to support business objectives, team collaboration, customer engagements, training, and company events. Candidates should be able and willing to travel as needed to fulfill the responsibilities of the role.

About the team and what we’ll build together

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. The SA (Solutions Architect) acts as a Kobie SME, investigating client needs through a loyalty lens. They can visualize and articulate client needs, at the intersection of client desired outcomes and Kobie capabilities. They communicate desired client outcomes clearly across workstreams to ensure project success as the enterprise-wide "connective tissue" for a project. During a project, they set the tone for, and manage direction of, the client business solution as they align the team to the associated project scope.

This role partners closely with Sales, Product, and Delivery, and is remote/hybrid with travel expected up to once per quarter. While it has no direct reports, it owns end-to-end solution scope and cost alignment for standard engagements, setting the bar for solution rigor that other teams rely on.

How you will make an impact

• Owns Discovery to Define the Right Solution: Elicits and validates business requirements that align client objectives with platform capabilities.
• Delivers Solution Documentation: Creates and maintains BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable end-to-end.
• Manages Feasibility and Cost Alignment: Scopes standard engagements independently, coordinating COGS validation across delivery, data, software, CS, and strategy.
• Aligns Understanding Across Teams: Acts as the connective tissue between business, product, and technical teams throughout each project.
• Serves as Product and Platform SME: Represents solution expertise in RFPs, RFIs, and upsell conversations.
• Translates Feedback into Product Direction: Channels client and market insight to shape platform roadmap decisions.
• Optimizes Sales Enablement: Builds demos, proposals, and pitch materials that establish technical credibility with clients.
• Owns Solution Acceptance: Maintains design integrity from planning through launch, flagging delivery risks early.
• Presents Options and Guides Tradeoffs: Helps clients and internal