Business Systems Analyst

TrueTandem, LLC; Northern (KY); Hybrid; USD 115,000 - 145,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Life and disability insurance

Company paid holidays

Paid time off (PTO)

Retirement plan

Job summary

TrueTandem, LLC is seeking a highly analytical Business Systems Analyst to support enterprise application modernization, governance, and technology strategy. The role bridges business stakeholders, project management, architects, and developers, delivering clear user stories, requirements, and governance artifacts.

Responsibilities include leading requirements sessions, uncovering rules and data needs, and producing detailed workflows and acceptance criteria.

Qualifications

• Active Secret Security Clearance or higher.
• Bachelor's degree in Information Systems, Business, Computer Science, or Systems Engineering.
• 5+ years in a Business Systems Analyst or related role.
• Experience supporting software or enterprise application development.
• Strong requirements elicitation and analytical skills.
• Ability to develop detailed requirements and user stories independently.
• Ability to write substantial documentation from limited information.

Responsibilities

• Facilitate requirements sessions with business users, SMEs, and technical teams.
• Uncover business rules, data requirements, dependencies, assumptions, and decision points.
• Identify gaps and areas needing further analysis.
• Develop epics, features, user stories, business rules, and acceptance criteria.
• Ensure requirements enable development and testing.
• Create current and future-state process models and workflows.
• Maintain traceability between requirements, development, testing, and outcomes.

Skills

Requirements elicitation

Analytical thinking

Technical writing

Stakeholder communication

Education

Bachelor's degree (IS, CS, Business, Systems Eng)

Tools

Microsoft Power Platform

Power Apps

Dataverse

Power Automate

Power BI

SharePoint

Job description

Company Description

TrueTandem's mission is to be a trusted information technology solutions provider, committed to the success of our customers, communities and employees. To enable this mission, we listen to our customers’ needs, empower our dedicated and talented employees, envision success together, and deliver innovative cost-effective solutions. For our customers, we aim to deliver more power to meet their business outcomes through technology implementation, integration, optimization and customization. We enable some of the most well-known companies, nonprofits and federal agencies in the United States to intelligently plan and develop their applications, modernize their infrastructure and manage their data.

We are seeking a highly analytical, technically conversant Business Systems Analyst (BSA) to support enterprise application modernization development, governance, and technology strategy initiatives.

This position serves as a bridge between business stakeholders, project management, solution architects, developers, and technical teams. The role requires someone who can move comfortably between detailed application requirements analysis to broader initiatives involving requirements, technical documentation, processes and procedures, and governance.

While we work within the Agile Scrum framework, this is not primarily a Scrum facilitation or backlog-management position. The successful candidate must be a hands-on analyst who can navigate from writing proper user stories and requirements, to strong independent writer who can investigate complex subjects, synthesize information from multiple sources, identify gaps, engage the appropriate subject-matter experts, and transform incomplete or fragmented information into clear, accurate, professional work products.

Responsibilities include:

• Facilitate requirements sessions with business users, subject-matter experts, technical teams, and stakeholders.
• Ask probing follow-up questions to uncover business rules, data requirements, dependencies, assumptions, exceptions, and decision points.
• Independently identify gaps and areas requiring further analysis.
• Develop epics, features, user stories, business rules, and detailed acceptance criteria.
• Ensure requirements contain sufficient information to support development and testing.
• Develop current-state and future-state process models.
• Create detailed workflows; swim lane diagrams, process diagrams, current-future state diagrams, and other analytical artifacts.
• Analyze how data elements and business conditions drive application behavior and workflows.
• Work closely with architects and developers when requirements require deeper technical investigation.
• Maintain traceability between requirements, development, testing, and business outcomes.

Required Qualifications

• *Active Secret Security Clearance or higher*
• Bachelor's degree in Information Systems, Business, Computer Science, Systems Engineering
• 5+ years of experience as a Business Systems Analyst, Systems Engineer, Senior Business Analyst, Systems Analyst, Functional Analyst, or similar position supporting technology initiatives.
• Demonstrated experience supporting software or enterprise application development.
• Strong requirements elicitation and analytical skills.
• Demonstrated ability to independently develop detailed requirements and user stories.
• Strong understanding of business processes, workflows, business rules, and functional system behavior.
• Experience developing detailed process flows and workflow diagrams.
• Exceptional professional and technical writing skills.
• Demonstrated ability to develop substantial documentation from limited initial information.
• Strong research and information-synthesis capabilities.
• Ability to understand and communicate complex technical concepts.
• Ability to communicate effectively with executives, business stakeholders, developers, architects, and other technical personnel.

Preferred Qualifications

• Microsoft Power Platform experience.
• Experience with Power Apps, Dataverse, Power Automate, Power BI, and SharePoint.
• Experience modernizing legacy enterprise applications.
• Experience developing governance frameworks, policies, procedures, or technology standards.
• Experience developing SOPs and technical documentation.
• Experience with application lifecycle management and enterprise technology governance.
• Experience working directly with solution architects and development teams.

$115,000 - $145,000 a year

The above salary range represents a general guideline; however, TrueTandem considers several factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

In addition, TrueTandem provides a variety of benefits including health insurance coverage, dental and vision plans, life and disability insurance, company paid holidays and paid time off (PTO). Our retirement plan offers a variety of investment options to build toward your retirement.

U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Additional Information

TrueTandem is an equal opportunity employer, committed to diversity and inclusion in the workplace and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans