Business Systems Analyst

IQVIA; Milwaukee (WI); On-site; USD 70,000 - 174,000; Full time

Job summary

IQVIA in Milwaukee is seeking a Business Systems Analyst to translate user needs into clear requirements and support delivery across platforms. You’ll work with product owners, business users, and technical teams to ensure alignment throughout the full lifecycle.

You will apply Tableau, SQL, and Power BI for data analysis, participate in Agile ceremonies, and maintain requirements and backlog items in Jira. A Bachelor’s degree and 2–4 years of relevant experience are typical for this role.

Qualifications

• Foundational experience in business analysis or related roles supporting software platforms.
• Experience applying Tableau, SQL, and Power BI to support data analysis.
• Gather, clarify, and document requirements with product owners and technical teams.
• Familiarity with Agile delivery concepts, Scrum ceremonies, JIRA, and backlog management.
• Strong analytical, written and verbal communication skills with attention to detail in documenting requirements and testing functionality.

Responsibilities

• Partner with the product owner to capture user needs and translate them into actionable backlog items.
• Translate business requirements into clear system requirements and user stories.
• Evaluate development plans to ensure alignment with business expectations.
• Validate functionality and document findings before release to users.
• Coordinate cross-team delivery from idea to deployment and support backlog tracking in JIRA.

Skills

Business analysis

Requirements gathering

Agile/Scrum

Communication

Cross-functional collaboration

Education

Bachelor’s degree in CS/IS or related

Tools

Tableau

SQL

Power BI

Job description

As a Business Systems Analyst with IQVIA, you’ll support one or more product owners across a portfolio of technical platforms used by internal teams and external clients. This individual contributor role is focused on helping translate user needs into clear requirements, supporting development planning, validating what is built, and ensuring business users remain aligned through the full product delivery lifecycle. You’ll be tasked to:

• Partner with the product owner to capture user needs, meeting notes, enhancement requests, issues, and desired functionality across assigned platform(s).
• Translate business requirements into clear, actionable system requirements, user stories, or development backlog items.
• Evaluate development plans and work-in-progress with product owners and development teams to help confirm that planned functionality aligns with business expectations.
• Validate developed functionality, document findings, and help ensure requirements are met before solutions are released to users.
• Coordinate with product owners, business users, and technical teams to support full-cycle delivery from idea intake through development, testing, user validation, and deployment.
• Maintain requirements, development items, user requests, defects, and issue tracking in tools such as JIRA or similar platforms.
• Contribute to a primary platform or product owner, with the flexibility to assist across other platforms as capacity and business priorities require.

Candidates interested in joining IQVIA as a Business Systems Analyst should have:

• Foundational experience in business analysis, product development, product operations, or a related role supporting software or technology platforms
• Apply technical tools such as Tableau, SQL, and Power BI to support data analysis
• Gather, clarify, and document requirements in partnership with product owners, business users, and technical teams
• Familiarity with Agile delivery concepts, Scrum ceremonies, JIRA, and backlog or issue management processes preferred
• Strong analytical, interpretive, and problem-solving skills, with attention to detail in documenting requirements and testing functionality
• Effective written and verbal communication skills, including the ability to summarize discussions, document decisions, and communicate status or risks clearly
• Manage assigned priorities, meet deadlines, and work effectively with cross-functional colleagues while escalating questions or blockers appropriately

In addition to the skills and experience above, candidates interested in joining IQVIA as a Business Systems Analyst should have:

• Strong academic track record including Bachelor’s degree or equivalent in Computer Science, Business Administration, Information Systems, or a related field, and typically two (2) to four (4) years of relevant experience
• Exposure to product management, product development, systems analysis, or software delivery lifecycle concepts preferred
• Bring general comfort working with technical teams, business applications, and data or reporting concepts; development or coding experience is not required
• Excellent conversational and business English (written and oral); additional languages an advantage
• Demonstrate willingness to learn the pharmaceutical or life sciences business domain; prior domain knowledge is helpful but not required
• Collaborate effectively with cross-functional or distributed teams

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $69,600.00 - $174,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services for the life sciences, enhancing healthcare outcomes through intelligent data connections.

2400 Ellis Rd, Durham, North Carolina 27703, US

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Company IQVIA