Business Systems Analyst

Telemetry Today LLC; Long Beach, Northern (CA, KY); Hybrid; USD 85,000 - 127,000; Full time

Job summary

Relativity Space in the United States seeks a Business Systems Analyst to support ERP/MES systems in a manufacturing environment, partnering with stakeholders to troubleshoot issues and drive process improvements.

You will configure, test, and deploy system enhancements, analyze behavior, document issues, and collaborate with Software Engineering, Product, and Operations. The role emphasizes cross-functional communication and data-driven process optimization.

Qualifications

• Foundational understanding of ERP, MES, HRIS, or similar platforms.
• Ability to troubleshoot technical issues and translate business needs into clear problem statements.
• Strong communication across technical and non-technical teams.
• Comfortable navigating ambiguity and balancing multiple priorities in a fast-paced environment.
• Analytical mindset with an interest in improving business processes through technology.
• Bachelor’s degree in Business, Information Systems, Computer Science, or related field, or equivalent practical experience.

Responsibilities

• Provide day-to-day ERP/MES support, troubleshoot issues, and handle user inquiries.
• Partner with stakeholders to gather requirements and drive process improvements.
• Assist configuration, testing, and deployment of system enhancements.
• Analyze system behavior and user feedback to identify trends.
• Document processes, issues, and solutions to aid knowledge sharing.
• Collaborate with Software Eng, Product, and Ops to resolve issues and changes.
• Support UAT and training for new features or updates.

Skills

Troubleshooting

Communication

Translating business needs

Ambiguity handling

Analytical mindset

ERP/MES/HRIS understanding

Education

Bachelor’s degree in Business, Information Systems, CS, or related field, or equivalent experience

Job description

At Relativity Space, we’re building rockets to serve today’s needs and tomorrow’s breakthroughs. OurTerran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launchcapacity. But that’s just the start. Achieving commercial success with Terran R will unlock newopportunities to advance science, exploration, and innovation, pioneering progress that reaches beyondthe known.

Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven’t been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you’re in propulsion, manufacturing, software, avionics, or a corporate function, you’ll collaborate across teams, shape decisions, and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we’re writing together. Nowis a unique moment in time where it’s early enough to leave your mark on the product, the process, andthe culture, but far enough along that Terran R is tangible and picking up momentum. The mostmeaningful work of your career is waiting. Join us.

About the Team:

The Terrestrial Software team is building the foundation for an automated rocket factory and integrated launch platform. Their mission is to automate and streamline workflows across the entire lifecycle of Terran R, from raw material intake to launch operations and eventually manufacturing on Mars. Today, that means partnering directly with teams across design, materials, manufacturing, and test and launch to design, implement, and deploy end user enterprise-wide applications, industrial automation, data analytics infrastructure, and next-generation AI to solve real problems and accelerate progress. Long term, the team is laying the groundwork for a modular, scalable software platform that can power highly autonomous operations on Earth and beyond. This is a team for builders and thinkers who thrive on cross-functional impact and want to shape the digital backbone of our future in space.

About the Role:

We’re seeking a Business Systems Analyst to support and enhance our enterprise applications, with a focus on ERP/MES systems within a manufacturing environment. This role partners closely with business stakeholders and technical teams to troubleshoot issues, improve system functionality, and support ongoing system initiatives. Ideal candidate will be proficient in process improvement and automating support workflows.

• Provide day-to-day support for enterprise applications, including troubleshooting system issues and responding to user inquiries
• Partner with business stakeholders to understand issues, gather requirements, and support process improvements
• Assist in the configuration, testing, and deployment of system enhancements and updates
• Analyze system behavior and user feedback to identify trends and recommend improvements
• Document processes, known issues, and solutions to support knowledge sharing and scalability
• Collaborate with cross-functional teams including Software Engineering, Product, and Operations to resolve issues and support system changes
• Support user acceptance testing (UAT) and training efforts for new features or system updates

About You:

• Foundational understanding of enterprise systems such as ERP, MES, HRIS, or similar platforms
• Ability to troubleshoot technical issues and translate business needs into clear problem statements
• Strong communication skills with the ability to work across both technical and non-technical teams
• Comfortable navigating ambiguity and balancing multiple priorities in a fast-paced environment
• Analytical mindset with an interest in improving business processes through technology
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience

Nice to haves but not required:

• Exposure to manufacturing, supply chain, or operations environments
• Experience supporting or working with ERP/MES or related systems (e.g., WMS, PLM, QMS)
• Familiarity with system configuration, data analysis, or process documentation
• Experience with integrating AI into user support workflows (creating agents, AI-assisted support automation)
• Experience participating in system implementations or enhancement projects

At Relativity Space, we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience, qualifications, and other job-related factors.

Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more!To see some of the benefits & perks we offer, please visit here.

Hiring Range:

$85,000 — $127,000 USD

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note: Relativity Space does not accept unsolicited resumes, candidate profiles, or referrals from recruitment agencies or search firms. Any unsolicited submission - via email, our website, social media, or directly to an employee - will be deemed the property of Relativity Space, and no fee will be owed absent a current, fully executed agreement with Talent Acquisition that specifically authorizes submissions for the applicable role.