Business Systems Analyst

Relha LLC; Findlay, Northern (OH, KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Paid Time Off

401k Matching

Paid Parental Leave

Educational Reimbursement

Discretionary Annual Bonus

Job summary

Marathon Petroleum is seeking a results-driven IT/Digital Solutions Lead within the Commercial organization in Findlay, Ohio. You will drive critical projects, align solutions with business needs, and ensure high-quality delivery by collaborating with stakeholders and technical teams.

The role emphasizes requirements analysis, process optimization, and the thoughtful application of AI tools to improve performance, user experience, and efficiency across initiatives in the energy sector.

Qualifications

• Bachelor's degree in Information Systems or related field.
• Minimum 2 years of relevant experience.
• Energy industry experience preferred.
• Experience leveraging AI tools and data analysis is preferred.
• Strong analytical and problem-solving abilities.
• Effective written and verbal communication with stakeholders.
• Experience with IT service management and SDLC.
• Ability to collaborate across cross-functional teams.

Responsibilities

• Define business processes to measure, analyze, and improve performance.
• Communicate requirements with stakeholders and map impacts.
• Recommend system alternatives and enhancements.
• Analyze performance data to drive planning and improvement.
• Conduct cost-benefit and ROI analyses for proposed systems.
• Support incident, change, and SDLC governance.
• Coordinate test case development and strategy for technology delivery.
• Capture user stories and feedback to inform prototypes.

Skills

Adaptability

AI Fundamentals

Change Management

Agile Methodology

Analytical Thinking

Requirements Management

Education

Bachelor's Degree in Information Systems

2+ years of relevant experience

Energy industry experience (preferred)

Job description

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

This position will lead critical projects within the Commercial organization driving the successful execution and delivery of Digital solutions. The role will ensure solutions are aligned with business needs, technical capabilities, and strategic initiatives. Responsibilities include gathering and analyzing requirements, collaborating with stakeholders, and ensuring solutions meet the highest quality standards. A successful candidate will possess strong analytical, problem-solving, and communication skills to navigate complex business challenges and deliver innovative solutions.

This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate’s experience and qualifications.

Key Responsibilities

Manages the definition of business processes in order to measure, analyze, improve and control the process being reviewed.

Communicates effectively with stakeholders, aligning the understanding of requirements, and identifying cross functional changes/impacts of the specifications for solution delivery.

Develops recommendations for appropriate systems alternatives and/or enhancements to current systems.

Investigates business performance and other measures to gain insight and drive business planning; applies continuous iterative processes. Facilitates root cause analysis and drives continuous improvement initiatives to improve system stability, user experience, and process efficiency.

Performs cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.

Supports implementation of ways to improve working processes in the team.

Supports monitoring the execution of IT service management practices around incident, Change, Problem and Solution Development Lifecycle (SDLC) delivery methodologies for improvement and collaboration, including more advanced configuration tasks. Supports audit, compliance, and regulatory requirements by maintaining appropriate documentation, controls, and traceability.

Coordinates test case development, execution and support of strategy creation for technology delivery.

Plans, executes, and documents user stories, user feedback to support the development of prototypes and wireframes.

Identifies and evaluates opportunities to leverage Artificial Intelligence (AI) and AI-assisted tools to improve business processes, requirements analysis, documentation, test design, decision-making, knowledge management, and user productivity.

Education and Experience

Bachelors Degree in Information Systems, related field or equivalent experience

2+ years of relevant experience required

Experience in the Energy industry preferred

Experience leveraging AI tools and data analysis is preferred

Skills

Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful

AI Fundamentals - Understanding of core AI concepts and methods, ability to apply AI to job-relevant use cases and capacity to contribute to organizational AI reimagination.

Change Management - Change Management refers to a systematic approach for defining and implementing procedures and/or technologies to deal with changes in the environment. It can mean adapting to change, controlling change and/or effecting change.

Agile Methodology - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.

Analytical Thinking - Strong problem-solving skills to identify architectural challenges, analyze requirements, evaluate options, and propose effective solutions.

Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.

Business Analysis - Analyzing current business state within the context of future business state expectations and determining whether new business strategies are needed to address existing issues or meet new needs. Estimating the level of effort to enhance or expand current business strategies.

Business Partner Relations - The process of acting as a trusted advisor and building strong relationships with colleagues and the business to drive business performance.

Business Process Modeling & Redesign - Execution of key business process with the objective of achieving a quantum jump in performance measures such as return on investment (ROI), cost reduction, and quality of service.

Change Management - The process controlled identification, planning and implementation of required initiatives to prepare, support and help individuals, teams and organizations to navigate through change.

Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.

Incident Management - Ensuring that any incidents affecting processes and performances of relevant technology services or systems are managed appropriately to mitigate risk and minimize disruption.

Quality Assurance - The process to ensure organizational activities are designed to ensure that an organization is providing the best possible product or service to customers.

Requirements Management - The process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change while also communicating to relevant stakeholders.

Software Development Life Cycle (SDLC) - A process used by the software industry to design, develop and test high-quality software.

Specification Development - Understanding the context, stakeholders and requirements or features of a product or application and detailing the specifications around them.

As an energy industry leader, our career opportunities fuel personal and professional growth.

Benefits

• access to health, vision, and dental insurance
• paid time off
• 401k matching program
• paid parental leave
• educational reimbursement
• discretionary company-sponsored annual bonus program

Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [emailprotected] . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation.

Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

Location Address:

539 S Main St

Equal Opportunity Employer

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision‑making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws.