Business Systems Analyst

4500 Marathon Petroleum Company LP; Findlay (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Time Off

401(k) Matching Program

Paid Parental Leave

Educational Reimbursement

Discretionary annual bonus

Job summary

Marathon Petroleum Company LP in Findlay, OH, seeks a Digital Solutions Lead within Commercial to drive the delivery of high-impact projects. You will gather requirements, collaborate with stakeholders, and ensure solutions meet quality standards while aligning with strategic initiatives.

The role emphasizes analytical thinking, AI-enabled process improvements, and effective cross-functional communication to optimize IT delivery and business outcomes.

Qualifications

• Bachelor's degree in Information Systems or related field; 2+ years of relevant experience.
• Energy industry experience preferred; AI/Data analysis experience preferred.

Responsibilities

• Defines and measures business processes to improve performance and control.
• Communicates with stakeholders to align requirements and impacts of solutions.
• Recommends system enhancements and alternatives to meet business needs.
• Analyzes performance data to drive planning and continuous improvement.
• Supports IT service management practices and SDLC delivery for better collaboration.

Skills

Adaptability

AI Fundamentals

Change Management

Agile Methodology

Analytical Thinking

Authentic Communicator

Business Analysis

Business Partner Relations

Business Process Modeling

Continuous Improvement

Incident Management

Quality Assurance

Requirements Management

SDLC

Specification Development

Education

Bachelor's Degree in Information Systems

Job description

An exciting career awaits you At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

This position will lead critical projects within the Commercial organization driving the successful execution and delivery of Digital solutions. The role will ensure solutions are aligned with business needs, technical capabilities, and strategic initiatives. Responsibilities include gathering and analyzing requirements, collaborating with stakeholders, and ensuring solutions meet the highest quality standards. A successful candidate will possess strong analytical, problem-solving, and communication skills to navigate complex business challenges and deliver innovative solutions. This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate’s experience and qualifications.

Key Responsibilities

• Manages the definition of business processes in order to measure, analyze, improve and control the process being reviewed.
• Communicates effectively with stakeholders, aligning the understanding of requirements, and identifying cross functional changes/impacts of the specifications for solution delivery.
• Develops recommendations for appropriate systems alternatives and/or enhancements to current systems.
• Investigates business performance and other measures to gain insight and drive business planning; applies continuous iterative processes.
• Facilitates root cause analysis and drives continuous improvement initiatives to improve system stability, user experience, and process efficiency.
• Performs cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Supports implementation of ways to improve working processes in the team.
• Supports monitoring the execution of IT service management practices around incident, Change, Problem and Solution Development Lifecycle (SDLC) delivery methodologies for improvement and collaboration, including more advanced configuration tasks.
• Supports audit, compliance, and regulatory requirements by maintaining appropriate documentation, controls, and traceability.
• Coordinates test case development, execution and support of strategy creation for technology delivery.
• Plans, executes, and documents user stories, user feedback to support the development of prototypes and wireframes.
• Identifies and evaluates opportunities to leverage Artificial Intelligence (AI) and AI-assisted tools to improve business processes, requirements analysis, documentation, test design, decision-making, knowledge management, and user productivity.

Education and Experience

• Bachelors Degree in Information Systems, related field or equivalent experience
• 2+ years of relevant experience required
• Experience in the Energy industry preferred
• Experience leveraging AI tools and data analysis is preferred

Skills

• Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful
• AI Fundamentals - Understanding of core AI concepts and methods, ability to apply AI to job-relevant use cases and capacity to contribute to organizational AI reimagination.
• Change Management - Change Management refers to a systematic approach for defining and implementing procedures and/or technologies to deal with changes in the environment. It can mean adapting to change, controlling change and/or effecting change.
• Agile Methodology - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.
• Analytical Thinking - Strong problem-solving skills to identify architectural challenges, analyze requirements, evaluate options, and propose effective solutions.
• Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
• Business Analysis - Analyzing current business state within the context of future business state expectations and determining whether new business strategies are needed to address existing issues or meet new needs. Estimating the level of effort to enhance or expand current business strategies.
• Business Partner Relations - The process of acting as a trusted advisor and building strong relationships with colleagues and the business to drive business performance.
• Business Process Modeling & Redesign - Execution of key business process with the objective of achieving a quantum jump in performance measures such as return on investment (ROI), cost reduction, and quality of service.
• Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
• Incident Management - Ensuring that any incidents affecting processes and performances of relevant technology services or systems are managed appropriately to mitigate risk and minimize disruption.
• Quality Assurance - The process to ensure organizational activities are designed to ensure that an organization is providing the best possible product or service to customers.
• Requirements Management - The process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change while also communicating to relevant stakeholders.
• Software Development Life Cycle (SDLC) - A process used by the software industry to design, develop and test high-quality software.
• Specification Development - Understanding the context, stakeholders and requirements or features of a product or application and detailing the specifications around them.

Location

Location: Findlay, Ohio
Additional locations: San Antonio, Texas

Employment Information

Education: Employee Group: Full time Employee Subgroup: Regular

Equal Opportunity Employer & Accommodations

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision‑making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws.

If you would like more information about your EEO rights as an applicant, click here.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [e-mail]. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation.

Benefits

• access to health, vision, and dental insurance
• paid time off
• 401k matching program
• paid parental leave
• educational reimbursement
• discretionary company-sponsored annual bonus program

About Marathon Petroleum Corporation

Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.