Business Systems Analyst

Varo Bank; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Varo Bank in Charlotte, NC seeks a Business Systems Analyst to review, analyze, and optimize enterprise IT systems and integrations. You will oversee Okta Identity Management, Google Workspace, Slack and Atlassian suite administration and automation, aligning solutions with business strategy.

You will collaborate with business partners and IT leaders to translate requirements into technical designs, improve user adoption, and ensure security and efficiency across SaaS platforms.

Qualifications

• Bachelor’s degree in a technical field preferred.
• 3–5 years of business systems or equivalent technical experience.
• Experience building and supporting automations, API integrations, and scripting (e.g., Bash, Python, Go, PowerShell).
• Strong written and verbal communication skills with a collaborative mindset.
• Proven ability to gather requirements via interviews, workshops and document analysis.
• Ability to translate business requirements into technical implementations for stakeholders.
• Strong analytical and problem-solving skills with data confidentiality focus.
• Experience with AWS, Confluence, GitLab, Google Workspace, Jira, macOS, Linux, Okta, Slack, Terraform.

Responsibilities

• Analyze and streamline business application systems in collaboration with executives and IT leaders for stability, security and value.
• Translate business requirements into integrated technology solutions and drive user adoption.
• Recommend enhancements and define scope with project managers and business partners.
• Drive adoption of approved methodologies and tools to improve efficiency and compliance.
• Provide advanced technical support and coordinate with vendors to resolve issues.

Skills

Communication skills

Requirements gathering

Stakeholder communication

Analytical thinking

Independent work

Presentation skills

API integrations

Automation

Scripting

Banking knowledge

Education

Bachelor’s degree

Tools

AWS

Confluence

GitLab

Google Workspace

Jira

macOS

Linux

Okta

Slack

Terraform

Job description

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.

About The Role

Varo is seeking a talented and energetic Business Systems Analyst to join our team. In this role, the candidate will review, analyze, and evaluate business IT systems and user needs. We are looking for a candidate with extensive knowledge and experience in managing, configuring and integrating enterprise-level software systems, an ability to write detailed descriptions of application functions, and expertise in comparing current software tools to identify redundancies. Ensuring that our business systems are aligned with our overall business strategy and objectives is critical for this role. The candidate will also be responsible for overseeing the administration and automation of our Okta Identity Management, Google Workspace, Slack and Atlassian Suite environments.

How You'll Make An Impact

• Responsible for analyzing and stream-lining business application systems in support of organizational objectives through collaboration and counsel with business partners, executives, and IT leaders focused on SaaS platforms whenever possible to deliver a high level of stability, compliance, security, flexibility and value to match the needs of the company
• Responsible for translating business requirements into well-designed and integrated technology solutions, while improving user adoption and satisfaction
• Recommend enhancements to applications in anticipation of business needs by partnering with Project Managers- Business Analysts and business partners to formulate and define scope or required business case analysis for new capital or operational expenses
• Proactively drive continuous team adoption of approved methodologies and tools in support of high-quality outcomes, regulatory requirements, reduced costs, increased efficiencies, and improved system performance
• Provide advanced technical support for escalated issues; collaborate with partners, vendors and team members to resolve issues if necessary

The Skills And Experiences You'll Bring

• Bachelor’s degree, preferably in a technical field
• 3–5 years of business systems or equivalent technical experience
• Experience building and supporting automations, API integrations, and scripting (e.g., Bash, Python, Go, PowerShell)
• Strong written and verbal communication skills with a collaborative, relationship-building mindset
• Proven ability to gather requirements using interviews, workshops, observation, and document analysis
• Ability to communicate with various stakeholders to transform business requirements into technical implementation
• Strong analytical and problem-solving skills, with a commitment to data confidentiality
• Ability to work independently with minimal direction
• Strong presentation skills, effectively communicating at all levels of the organization
• Administration and integration experience with AWS, Confluence, GitLab, Google Enterprise, Jira, macOS, Linux, Okta, Slack, and Terraform
• Nice to have: Knowledge of banking or financial services, Experience developing IT policies and procedures, Experience with Identity and Access Management (IAM) architecture and administration, Business systems analyst certifications (e.g., Atlassian, Google Workspace, O365), Experience leading or supporting large-scale, IT-centric projects

For cash compensation, we set standard ranges for all US-based roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors as well as candidate experience and expertise and may vary from the identified range.

Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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