Business Systems Analyst

Shurtape Technologies, LLC; Avon (OH); On-site; USD 75,000 - 110,000; Full time

Job summary

Shurtape Technologies, LLC in Avon, Ohio seeks a Business Systems Analyst to analyze, modify, and evaluate software, hardware, and business processes. You will configure SAP ECC 6.0, Manhattan WMS/TMS/Labor Management, and related tools, design and test software changes, and collaborate with users to deploy best practices and training.

This role requires strong communication, technical writing, and project management skills, with 3+ years of experience in ERP configurations.

Qualifications

• Bachelor's degree in a relevant field and multiple full life cycle software implementations.
• 3+ years configuring SAP ECC 6.0 or higher and/or Manhattan WMS/TMS/Labor Management.
• Strong project management principles and sound technical writing.
• Active learning through continuing education to stay current.
• Excellent written and verbal communication with diverse stakeholders.
• Self-motivated and able to handle multiple initiatives simultaneously.
• Ability to travel abroad; proficient with MS Office tools.
• SQL/PL-SQL and/or ABAP knowledge is preferred.

Responsibilities

• Acts as subject matter expert for given area (order-to-cash, procure-to-pay, etc.).
• Refines and validates end-user requirements for feasibility and completeness.
• Authors and approves specification documents and test cases.
• Delivers user education on business processes and improvements.
• Designs, debugs, and tests software modifications and workflows.
• Coordinates implementations of best practices and training.
• Develops procedures for complex computer systems maintenance and updates.
• Collaborates with developers to align technical vision with usability and performance.
• Serves as liaison between customers and software development team.

Skills

SAP ECC

Manhattan WMS/TMS

SQL knowledge

Technical writing

Education

Bachelor's degree in Business, Software Development, Computer Information Systems, Engineering, Operations Management and/or Accounting

Tools

SAP ECC 6.0

Manhattan WMS

JMagic

ABAP

Job description

SUMMARY OF POSITION

The Business Systems Analyst is responsible for analyzing, modifying, and evaluating existing or proposed software, hardware, and business processes. Daily tasks include: configuring SAP ECC 6.0, Manhattan Supply Chain Solutions, or other software; designing, debugging, and testing software and business processes; coordinating with users to ensure successful deployment of best business practices, software installations, and training; planning, organizing, and controlling analysis of software requirements; developing procedures for implementation, programming, and maintenance of complex computer systems; designing, debugging, and testing programs and user defined modifications; supporting the user community by diagnosing software problems, resolving issues, and preparing instructional documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Acts as subject matter expert for a given area (Order-to-cash, Procure-to-pay, Manufacturing, Finance, Controlling, Demand Management, etc.)
• Refines and validates (determine feasibility, correctness, and completeness) end-user's requirements
• Authors and approves specification documents
• Provides user education for business process design and improvements
• Provides input for the design and construction of test cases and business scenarios
• Stays abreast of the latest technological and functional improvements and advancements for the given area of expertise
• Configures software including but not limited to SAP ECC 6.0, Manhattan WMS/TMS/Labor Management, JMagic, DataWedge, AppCenter, Wavelink, etc.
• Designs, debugs, and tests new software, software modifications, and business processes
• Coordinates the implementation of best business practices, software installations, and training
• Develops procedures for implementation, programming, and maintenance of complex computer systems
• Collaborates with developers and other subject matter experts to establish the technical vision and analyze tradeoffs between software usability and performance
• Serves as the conduit between the customer community (internal and external customers) and the software development team
• Provides timely, concise status communications, both written and oral (written reports and participation in regularly scheduled team meetings)
• Develops comprehensive systems documentation to be used for project and ongoing training
• Supports mobility and relevant software as it pertains to the organization
• Diagnoses and solves problems escalated by End User Support Team

JOB REQUIREMENTS

• Bachelor's degree in Business, Software Development, Computer Information Systems, Engineering, Operations Management and/or Accounting
• Managed or lead a functional area for multiple full life cycle software implementations
• 3 + years of experience with configuring SAP ECC 6.0 or higher and/or Manhattan WMS, TMS, or Labor Management
• Understands and utilizes sound project management principles and practices
• Possesses and employs sound technical writing skills
• Participates in continuing education programs to keep abreast of the latest technological improvements and advancements
• Evaluates, researches, and utilizes resources independently to determine business requirements and solve problems
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and other subject matter experts
• Self-motivated and require minimum supervision
• Ability to engage in multiple initiatives simultaneously
• Ability to travel abroad
• Basic knowledge of Microsoft Office tools
• Preferred technical skills: Basic understanding of SQL, PL/SQL and/or ABAP programming

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear
• Occasionally lift and/or move up to 15 pounds
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT

Our office is designed to bring people together. It's an open, collaborative space where creativity and teamwork thrive. We believe the best ideas come from shared conversations and we encourage our teams work closely and support one another. To help everyone do their best work, we provide a comfortable and well-equipped workspace, foster team building through activities and social events, and prioritize work-life balance, further helping our employees achieve their personal and professional goals. Our company culture values innovation, inclusivity and a positive attitude, with the contributions of each employee driving our overall success.

Shurtape Technologies, LLC is proud to be an Equal Opportunity and Aff…