Business Systems Advisor

FedEx Logistics; Plano (TX); Hybrid; USD 88,000 - 145,000; Full time

Job summary

FedEx Logistics in the United States seeks a seasoned information systems professional to lead the development and deployment of business software solutions across multiple campuses, including Memphis, Plano and Pittsburgh.

The role emphasizes program management, requirements gathering, and decision-support analytics, with collaboration across users and technical teams. Hybrid work arrangement and strong analytical, communication, and governance skills are required.

Qualifications

• Bachelor's degree/equivalent in quantitative field.
• Five years of business or systems experience including program management and requirements gathering.
• Experience with technology assessments, decision support, information business services, and data design.

Responsibilities

• Leads and manages systems development, testing, controls, programs and projects.
• Leads decision-support analysis and implements information business services.
• Develops measurements of performance and value creation.
• Leads the requirements gathering and configuration establishment for licensed, vendor-packaged business software systems, as applicable.
• Supports, maintains and/or administers implemented business system solutions, as deemed necessary.
• Performs other duties as assigned.

Skills

Program management

Decision-support analysis

PMO governance

Business analysis

Power BI

Cross-functional collaboration

Communications

Education

Bachelor's degree/equivalent

Tools

Power BI

Global PMO frameworks

Job description

Provides expertise in the development of information systems plans matched to business requirements.

Essential Functions

• Leads and manages systems development, testing, controls, programs and projects.
• Leads decision-support analysis and implement information business services.
• Develops measurements of performance and value creation.
• Leads the requirements gathering and configuration establishment for licensed, vendor-packaged business software systems, as applicable.
• Supports, maintains and/or administers implemented business system solutions, as deemed necessary.
• Performs other duties as assigned.

Minimum Education

Bachelor's degree/equivalent in quantitative business degree, supply chain management, information systems, or a related discipline.

Minimum Experience

Five (5) years business or systems experience which includes systems program management, matching business requirements to supporting systems requirements. Software design/development, systems training, systems training, application testing, systems migration and integration, or developing business user systems requirements. Experience with either technology assessments, decision support, information business services, network design, database design and software requirements definitions.

Knowledge, Skills, and Abilities

Must be able to analyze business operations and develop automated solutions. Must possess strong human relations and communication skills, planning, and organizing abilities. Will be expected to collaborate with system users and technical developers.

Preferred Qualifications:

• Experience in Global PMO and Portfolio Governance frameworks
• Project Management
• Portfolio Management
• Program Management and PMO
• Deporting Visualization (Power BI)
• Strong Communications
• Critical Thinking

Pay Transparency:

This is a hybrid position located in Memphis, TN., Plano, TX., and Pittsburgh, PA. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.

Pay:

Pay Range Memphis, TN: Min. $7488.36, Max. $12,355.79, Pay Range Plano, TX., and Pittsburgh, PA: Min. $7,882.48 Max. $13,006.09

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)