Business System Analyst (Remote)

Hancock Whitney; New Orleans (LA); On-site; USD 52,000 - 70,000; Full time

Job summary

Hancock Whitney in New Orleans seeks a systems analyst to perform analytical tasks related to system enhancements and maintenance; serve as liaison between the business unit and programming/technical teams; recommend enhancements that could be revenue producing.

You will create project plans, track progress, document changes, and ensure compliance with banking laws. Requires associate degree and 1–3 years of related experience with strong communication and analytical skills.

Qualifications

• Associate’s degree or equivalent required/preferred.
• 1–3 years related experience.
• Solid knowledge of records management software and databases.
• Proficiency with Microsoft Office products.
• Strong communication, analytical and organizational skills.

Responsibilities

• Creates detailed project plans and tracking documents from start to finish.
• Communicates issues related to projects to business units and IT staff.
• Documents projects and system changes for field and Help Services.
• Coordinates with business units during mergers to ensure smooth transitions.
• Writes detailed descriptions of user needs and program functions.
• Conducts studies to develop information systems meeting current and projected needs.
• Assists programmers with flow charts, project specs, or programming issues.
• Performs other duties as assigned by Senior Management.
• Complies with applicable banking laws and regulations including the Bank Secrecy Act.

Skills

Analytical skills

Communication skills

Customer service

Organizational skills

Presentation skills

Education

Associate’s Degree or equivalent

Tools

Microsoft Office

Records management software

Imaging systems

Automated databases

Job description

JOB FUNCTION / SUMMARY:

Performs analytical tasks related to system enhancements and maintenance; serves as the liaison between the business unit and the programming/technical units; makes recommendations to management for system enhancements (which could be revenue producing items).

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Creates detailed project plans and tracking documents to track a project from start to finish.


• Plays a key role in communicating issues related to projects/request to the business unit and programming/technical staff.


• Creates documentation related to projects and/or system changes to ensure they are properly communicated to the field and Help Services.


• Confers with personnel of business units involved in mergers and acquisitions to assure application(s) being converted and operational and the success of the venture.


• Writes detailed description of user needs, program functions, and steps required to develop or modify computer program.


• Conducts studies pertaining to development of new information systems to meet current and projected needs.


• Assists Computer Programmer in resolution of work problems related to flow charts, project specifications, or programming.


• Other duties and special projects as assigned by Senior Management.


• Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

• Associate’s Degree or equivalent preferred.


• At least 1-3 years related experience.


• A combination of education and experience is acceptable.


• Knowledge of records management software products, imaging systems, and automated databases.


• Proficiency with Microsoft Office products.


• Excellent communication, analytical, customer service, and organizational skills.


• Ability to work effectively with all levels of personnel.


• Strong presentation skills.


• Preferred knowledge in Accounting software; Contact Management systems; Database software; Development software; Human Resource systems; Internet software; Payroll systems; Project Management software; Spreadsheet software.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

• Ability to work under stress and meet deadlines.


• Ability to travel.


• Ability to lift/move/carry approximately 50 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.