Business System Analyst

ATL Technology CR Ltda; Atlanta (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

ATL Technology CR Ltda is seeking a Business Systems Analyst to join our team in Costa Rica. You will support Infor CSI and other enterprise platforms while ensuring compliance in a regulated environment. The ideal candidate will have strong bilingual skills in Spanish and English, along with hands-on experience in manufacturing.

This role involves ownership of ERP functions, coordination of data flows, and direct support across various departments. A bachelor’s degree and significant experience in enterprise applications are required.

Qualifications

• 4–7+ years in ERP/enterprise applications BSA roles, including 2+ years with CSI.
• Experience in medical device or regulated manufacturing.
• Strong process analysis, documentation, and UAT leadership skills.

Responsibilities

• Lead functional support for CSI modules and oversee data optimization.
• Provide functional support and administration for enterprise applications.
• Run discovery workshops and lead UAT efforts.
• Maintain master data consistency across multiple sites.

Skills

Native Spanish and excellent English

Hands‑on Infor CSI/SyteLine experience

Power BI

Basic SQL

Basic Python

Education

Bachelor’s in Engineering, Information Systems, or related discipline

Tools

Workday

Workfront

Autodesk Fusion Manage

OneStream

Job description

Business Systems Analyst – Alajuela, Costa Rica

Location: Alajuela, Costa Rica (Flexipark, San Rafael)

Reports to: Enterprise Applications Manager

Join ATL Technology’s Costa Rica team as a Business Systems Analyst to support and optimize Infor CSI and enterprise platforms like Workday, Workfront, and Autodesk Fusion Manage in a regulated medical device environment. You’ll partner across Operations, Engineering, Quality, Finance, and HR to improve processes, data, and user experience. Spanish native + excellent English required.

Qualifications

• Native Spanish and excellent English (written/spoken).
• Hands‑on Infor CSI/SyteLine experience in manufacturing/supply chain.
• Functional support experience with at least one major enterprise platform (Workday, Workfront, PLM, or OneStream).
• Experience in medical device or regulated manufacturing.
• Strong process analysis, documentation, and UAT leadership skills.
• Basic SQL.
• Nice‑to‑have: Infor OS/Mongoose, ION, Factory Track, QCS; IDO/querying skills.
• Power BI, Azure Synapse, basic Python.
• Exposure to Change Control processes and process mining concepts.
• Bachelor’s in Engineering, Information Systems, or related discipline; or equivalent experience.
• 4–7+ years in ERP/enterprise applications BSA roles, including 2+ years with CSI.

Responsibilities

• ERP Ownership – Infor CloudSuite Industrial (SyteLine): Lead functional support for CSI modules (Items/BOM, MRP, Purchasing, Inventory, Manufacturing/Shop Floor, Customer Orders, Finance touchpoints).
• Configure forms/workflows, optimize data and processes, and ensure compliance in a regulated setting.
• Enterprise Applications Support: Provide functional support and administration for Workfront, Autodesk Fusion Manage (PLM), OneStream, and other platforms.
• Act as liaison between business stakeholders and technical teams.
• Run discovery workshops, map processes, draft functional specs, and lead UAT.
• Maintain clean and consistent master data across sites.
• Coordinate data flows between ERP and PLM, MES/Factory Track, HRIS/Workday, and OneStream.
• Maintain change documentation and validation evidence for regulated processes; ensure audit‑ready solutions.
• Improve support request and escalation processes; communicate proactively on status and ETAs.
• Build analytics (Infor OS, IDO queries; partner on OneStream/Power BI) and propose ERP‑based solutions to eliminate inefficiencies.

Equal Opportunity Employer

Inclusive, diverse environment and equal opportunity employer.