Business Support Specialist III - Database Admin

First National Bank Alaska; Anchorage, Northern (AK, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

First National Bank Alaska is seeking a Business Support Specialist to manage enterprise database systems and support IT, information security, and business units. The role involves maintaining database health, security, and encryption, and leading related projects.

The position requires strong analytical skills, experience with database maintenance and project coordination, and the ability to work Monday through Friday in a banking environment.

Qualifications

• Advanced word processing, database, spreadsheet software experience, and excellent written and verbal communication skills required.
• Experience with project management software preferred.
• Banking or financial industry experience and/or PM experience a plus.

Responsibilities

• Gathers and analyzes assignment-related information within predetermined scope and inherent risk; develops budget, schedule, and implementation plan; coordinates with management, end users, and vendors.
• Develops implementation plans, assembles teams, and coordinates responsibilities to ensure timely completion.
• Communicates status of assignments with area managers, including costs and scheduling.
• Executes tasks to meet objectives and deliverables with quality standards.
• Assists in developing plans, goals, budgets, and procedures for the functional area.

Skills

Database management

Project management

Communication

Confidential information handling

Word processing

Spreadsheet software

Education

Bachelor's degree in business

Tools

Project management software

Job description

Business Support Specialist III - Database Admin

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 11 years in a row by Alaska Business magazine readers.

Be a part of the success in the Information Technology Department!

First National is seeking a Business Support Specialist to actively inventory, catalog and maintain the bank’s enterprise database systems. Position works closely with Information Technology, Information Security, application support teams and business units to implement and maintain database solutions that support the bank.

Duties may include:

• Implements and monitors database maintenance plans, including 3rd party applications
• Targets index fragments at <= 5% on a daily basis
• Monitors database availability, capacity, performance and overall health
• Leads projects related to database security, modernization and encryption

Salary: $37/hour minimum. Job/salary offer would be commensurate with job level and experience.

Schedule: Monday-Friday

GENERAL PURPOSE SUMMARY

Manages delegated assignments, projects, tasks, and responsibilities of substantial risk and complexity, coordinates allocated resources, and identifies and manages risk by performing the following essential duties and responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Gathers and analyzes assignment-related information within predetermined scope and inherent risk; develops or assists in developing budget, schedule, and detailed implementation plan; identifies appropriate resources, training needs, and risk management strategies, and coordinates with bank’s management, end users, and vendors.
• Develops implementation plans in conjunction with the assignment owners, assembles teams, and coordinates individual responsibilities to ensure timely completion of related tasks; communicates with functional area managers regarding status of assignments, including costs and scheduling. Executes and completes assignments ensuring objectives are met; meets quality standards and the production of expected deliverables.
• Analyzes and reports on the results’ effectiveness, usage, and where applicable, profitability after completion of the assignment, making recommendations for further actions where necessary.
• Performs workflow analysis to identify labor-intensive tasks and recommends automation and process changes to streamline workflows and to increase resource usage efficiency.
• Assists in developing of functional area’s plans, goals, objectives, budgets, and procedures.
• Stays abreast of pertinent federal and state regulations and interacts with compliance staff to ensure assignment components are compliant with all applicable federal and state regulations.
• Performs other work-related duties as assigned by supervisor.

COMPLIANCE EXPECTATIONS

• Ensure business unit’s operations comply with bank policy, procedures, and banking regulations (for business unit heads).
• Ensure you and your delegates have adequate and current compliance training, and ensure training is completed on time.
• Stat up-to-date on relevant laws and regulations.
• Ensure you and your delegates comply with bank policies, procedures, laws and regulations.
• Maintain customer confidence and protect the bank’s operations by identifying and protecting confidential information.

SUPERVISORY RESPONSIBILITIES

May supervise assigned delegates. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, recommending new hires, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Minimum

Bachelor's degree in a business related field and four years progressively responsible business operations experience; or six years progressively responsible business operations experience; or equivalent combination of education/training and experience.

Preferred

Banking or related financial industry experience. Project management experience.

Preferred

Banking or financial industry experience. Project management experience.

OTHER SKILLS and ABILITIES

Advanced word processing, database, spreadsheet software experience, and excellent written and verbal communication skills required; ability to think critically, leverage business metrics, effectively manage own and other’s time and priorities and resources required; experience using project management software preferred. Ability to handle highly confidential information, frequent deadlines, and time constraints required.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from managers, customers and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING SKILLS

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.