Business Support Specialist

UMB Financial Corporation; Salt Lake City (UT); On-site; USD 51,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

UMB Financial Corporation in Salt Lake City is seeking a Business Support Specialist within the Specialty Corporate Trust team. You will partner with Relationship Managers to support clients, perform account updates, system setups, note transfers, and audit confirmations.

This role requires attention to detail and the ability to manage multiple tasks in a fast-paced environment. The position emphasizes collaboration, accuracy, and timely processing of trust-related activities, with opportunities

Qualifications

• Bachelor's degree or equivalent work experience.
• At least two years of relevant experience.
• Excellent attention to detail and client service mindset.

Responsibilities

• Manage high-volume daily activities with attention to risk.
• Coordinate and execute system set-ups and note transfers.
• Review messages in a shared mailbox and prioritize requests.
• Support Relationship Managers with audits, records, and documentation.

Skills

Attention to detail

Relationship management

Customer service

Critical thinking

Audit documentation

Education

Bachelor's degree or equivalent

Job description

Job DescriptionUMB’s Specialty Corporate Trust team offers a variety of trust services to the structure finance world for aviation, rail and real estate. We work with customers based all across the world to onboard their business and administer the trust transactions. Our team supports UMB by bringing in direct revenue to the bank in the way of fee revenue and interest income. We offer a niche product and service offering and our team is known around the world as one of a few specialty trust departments that can onboard and administer this unique group of products.The Business Support Specialist supports the Specialty Corporate Trust team by partnering with the Relationship Managers on client support, including account updates, system set-ups, note transfers, audit confirmations and other administrative responsibilities related to the trusts.Working in the Specialty Corporate Trust group can be fun and exciting. It is often fast paced and has monthly deadlines that we rally around. It is an environment where the associates take pride in their work, support each other, provide the resources needed to succeed, and always work as a team. Our team has a strong background in the industry and many associates have 10-30 years of experience working these types of deals. We are always happy to share our knowledge and help those around us grow!How you’ll spend your time:You will use your attention to detail to manage risks associated with processing high volume of activities dailyAct as a liaison between Bond/Loan Operations and Relationship ManagersReview incoming messages in a shared mailbox to determine priority and urgency, while completing the requests in order of priority.You will use your critical thinking skills to resolve operational issuesYou will use your customer service skills to provide specialized assistance to the Relationship Management team, which may include, but is not limited to; coordination and execution of systems set-ups, coordination and compilation of Note Transfer documentation, Audit Confirmations, account set-ups, record keeping, maintenance and updates to systemsWe’re excited to talk with you if:You possess a Bachelor's degree or equivalent work experienceYou have at least two years of relevant experienceThis position was posted on 09/11/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.Compensation Range:$51,291 - $75,460The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.Are you ready to be part of something more?You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [e-mail] to let us know the nature of your request.If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.#LI-MC1