Business Support Specialist

Bazeta; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Job summary

Stewart is hiring a Business Support Specialist to provide operational and administrative support across title, escrow, and real estate workflows. You will coordinate orders, maintain data accuracy, and liaise with customers, vendors, and internal teams to ensure timely delivery of services.

Ideal candidates bring 5+ years in title/real estate operations, strong written/verbal communication, and proficiency with Microsoft Office and databases.

Qualifications

• 5+ years of experience in title, escrow, mortgage, real estate, customer service, operations, production support, vendor management, or related fields.
• Strong organizational skills and attention to detail.
• Experience with operational systems and Microsoft Office applications.
• Knowledge of title and real estate processes preferred.

Responsibilities

• Act as Key Customer Service representative for respective area and handle a high volume of incoming requests via email and integration platform.
• Coordinate and support title and operational workflows throughout the transaction lifecycle.
• Serve as a liaison between internal departments, customers, vendors, and external partners.
• Research, track, and resolve customer inquiries, order issues, and process exceptions.
• Review documentation for completeness and accuracy and route items appropriately.
• Maintain accurate records and update systems with transaction and operational data.
• Monitor work queues, prioritize requests, and ensure service-level expectations are met.
• Assist with process improvement initiatives and identify opportunities to increase efficiency.
• Support reporting, tracking, scheduling, and other administrative functions as needed.
• Partner with team members to resolve moderately complex issues and escalate concerns when appropriate.
• Provide professional and timely communication to both internal and external stakeholders.
• Perform additional duties as assigned.

Skills

Organizational skills

Attention to detail

Verbal and written communication

Multitasking

Customer service

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Databases

Operational systems

Job description

# Business Support SpecialistUnited States2 hours agoID 1721651Price on request## DetailsEmployment type: Full-timeRemote: YesCompany: Stewart## DescriptionAt Stewart , we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart , visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @ Stewart TitleCo, on Instagram @ Stewart TitleCo and on LinkedIn @ Stewart Title Job Description Job Summary Provides operational, administrative, and title-related support to internal teams, customers, vendors, and business partners. Serves as a key resource in coordinating workflows, resolving issues, supporting order processing activities, maintaining data accuracy, and ensuring timely delivery of services. Partners closely with title operations, customer service, vendor management, and production teams to support business objectives and deliver a high-quality customer experience. Job Responsibilities • Act Key Customer Service representative for respective area and ability to facilitate a high volume of incoming requests both through email and integration platform • Coordinate and support title and operational workflows throughout the transaction lifecycle. • Serve as a liaison between internal departments, customers, vendors, and external partners. • Research, track, and resolve customer inquiries, order issues, and process exceptions. • Review documentation for completeness and accuracy and route items appropriately. • Maintain accurate records and update systems with transaction and operational data. • Monitor work queues, prioritize requests, and ensure service-level expectations are met. • Assist with process improvement initiatives and identify opportunities to increase efficiency. • Support reporting, tracking, scheduling, and other administrative functions as needed. • Partner with team members to resolve moderately complex issues and escalate concerns when appropriate. • Provide professional and timely communication to both internal and external stakeholders. • Perform additional duties as assigned. Education • High school diploma required; Bachelor’s preferred Experience • 5+ years of experience in title, escrow, mortgage, real estate, customer service, operations, production support, vendor management, or related fields. • Strong organizational skills and attention to detail. • Ability to manage multiple priorities in a fast-paced environment. • Effective verbal and written communication skills. • Experience working with operational systems, databases, and Microsoft Office applications. • Knowledge of title and real estate processes preferred. Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at . Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.