Business Support: Project and Marketing

TrackerRMS, Inc.; United States; À distance; USD 52 000 - 76 000; Plein temps

Résumé du poste

TrackerRMS, Inc. in the United States is seeking a Business Support, Project & Marketing Coordinator to cover project coordination, pipeline and sales support, administration, systems management, and LinkedIn/content marketing. The role runs the Monday.com system day to day, takes routine work off the Director, and supports our client's marketing, events and content activity.

Reports to Chief of Staff, working day to day with the Director. Basis Full time. Remote: South Africa.

Qualifications

• At least two years in project coordination, sales support, operations or a closely related role.
• Experience with Monday.com boards, views, automations and dashboards.
• Proven ability to manage multiple projects simultaneously and to work with senior clients and partners.
• Clear writing and ability to plan content calendars for LinkedIn and newsletters.
• Proficiency in Canva, LinkedIn analytics and scheduling tools.

Responsabilités

• Coordinate projects in Monday.com including scope, milestones, owners and deadlines.
• Support pipeline, proposals and client relationships with regular status updates.
• Maintain calendars, reminders, and action logs for senior stakeholders.
• Produce LinkedIn posts, articles and newsletter content from meetings and events.
• Keep website bios, credentials and case studies up to date.

Connaissances

Project coordination

Sales support

Operations

Content writing

LinkedIn marketing

Canva

Google Workspace

Microsoft 365

Diary management

Outils

Monday.com

Canva

LinkedIn

Google Workspace

Microsoft 365

Description du poste

BUSINESS SUPPORT, PROJECT & MARKETING COORDINATOR

This combined role covers project coordination, pipeline and sales support, administration, systems management, and LinkedIn/content marketing. It runs the Monday.com system day to day, takes routine work off the Director, and supports our client's marketing, events and content activity.

Reports to Chief of Staff, working day to day with the Director

Basis Full time

Remote: South Africa

Salary To be agreed

Our client is a Manchester based advisory firm. They work across UK defence innovation, dual-use technology and health, with a focus on the GCC. Our clients are founders, primes, investors and government buyers. Their work covers consultancy, events and non-exec roles.

Project Coordination

• Set up each new client engagement in Monday.com with scope, milestones, deliverables, owners and deadlines.
• Track timelines across live projects and report anything behind schedule.
• Keep a risk and issue log and an action plan for each client.
• Coordinate associates, subcontractors and interns on project tasks.
• Organise kick-off, review and close-out meetings and record actions.
• Send a weekly status update on each live project to the Chief of Staff and Director.
• Keep project files, contracts and deliverables organised with version control.

Pipeline and Sales Support

• Keep the pipeline in Monday.com up to date, with a stage, owner, next step and date for each lead.
• Follow up proposals a week after sending and report any with no response.
• Book discovery calls and follow-up meetings and prepare briefing notes.
• Draft proposal and tender responses from our client's templates and compliance pack.
• Follow up event contacts and sponsors after each event and record outcomes.
• Prepare the weekly pipeline and project report for the Wednesday meeting.

Systems and Administration

• Keep the task board and client delivery tracker up to date.
• Record actions from meetings and calls with an owner and a due date, and follow them up.
• Maintain automations, reminders and dashboards.
• Manage the Director's diary, travel and event logistics.
• Raise invoices, track payments and file contracts, NDAs and supplier documents.

Marketing and LinkedIn

• Plan and write LinkedIn posts for the Director and the company page to a weekly calendar.
• Write posts, short articles and newsletter content from meetings, events, panels and client work.
• Grow our client's audience among founders, primes, investors, and defence and health buyers in the UK and the Gulf.
• Manage connection requests and comments, and add leads to Monday.com.
• Produce event material, including speaker bios, event posts and sponsor and delegate follow-up.
• Keep the website, bios, credentials and case studies up to date.
• Create graphics and short videos in Canva or similar, in line with the brand.
• Report monthly on reach, engagement, followers and leads.

Experience and Skills

• At least two years in project coordination, sales support, operations, administration or a closely related role.
• Monday.com experience, including boards, views, automations and dashboards.
• Has managed several projects or workstreams at the same time.
• Comfortable dealing with senior clients, investors and partners by email and phone.
• Experience growing a LinkedIn presence for a founder, executive or B2B business, with examples available.
• Clear, plain writing and the ability to plan and keep to a content calendar.
• Canva, LinkedIn analytics and a scheduling tool.
• Accurate and organised.
• Google Workspace or Microsoft 365.
• Interest in defence, health, technology or investment.
• Right to work in the UK and able to pass BPSS checks.

Desirable

• A project management qualification such as PRINCE2 Foundation or APM PFQ.
• Experience in consultancy, events or B2B sales.
• Knowledge of defence, health or investment sectors.
• Newsletter or podcast production.
• Event marketing or sponsor management.

Measures After Six Months

• Every live project has milestones, an owner and a current status in Monday.com.
• No proposal left more than a week without a follow-up.
• The weekly pipeline and project report is ready each Wednesday.
• Less of the Director's time spent on diary, invoicing and follow-ups.