Business Support Assistant Anesthesia

Banner Health; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Banner Health is seeking a Business Support Assistant to aid the Anesthesia team with administrative and clinical operations. The role emphasizes timecard management, billing and coding, and invoicing within a busy department.

Schedule is Monday–Friday, 8:00 AM to 4:30 PM, with no holidays. The organization values research, education, and excellent patient care as part of Banner’s mission.

Qualifications

• Requires a high school diploma or equivalent education and two or more years administrative work experience in a related area.
• Arizona Fingerprint Clearance Card at the time of hire and during employment.
• Excellent oral, written and interpersonal communication skills for interacting with staff, patients, and vendors.
• Ability to follow oral and written directions and work with common office software (spreadsheets, word processing).
• Ability to organize, prioritize and multi-task in a fast-paced environment.

Responsibilities

• Provides administrative and customer or vendor services in the assigned area and supports the program or process.
• Reviews and/or audits documents, forms or invoices for accuracy; initiates corrective action as needed.
• Corresponds with customers, patients, candidates, and vendors via defined formats and procedures.
• Maintains records and files and ensures proper documentation is entered into systems.
• Prepares and distributes reports; handles recurring or one-off department projects as directed.
• Maintains supply inventories, checks stock levels, orders and verifies receipt of supplies.
• Works independently, representing Banner Health to outside entities as a primary contact.

Skills

Administrative support

Billing and coding

Timecard management

Invoice processing

Record maintenance

Calendaring

Scheduling

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Primary City/State: Phoenix, Arizona

Department Name: Anesthesia

Work Shift: Day

Job Category: Administrative Services

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. We’ve united under a common goal: Make health care easier, so life can be better. It’s a lofty goal, but it’s one we’re committed to seeing through.

Do you like the idea of making a positive change in people’s lives - and your own? If so, this could be the perfect opportunity for you.

The Business Support Assistant for our Anesthesia team plays a vital role in supporting our growing department's administrative and clinical operations. This is a unique opportunity to contribute business support for new Anesthesiology Department and Residency Program.

Preferred experience includes: Administrative support, timecard management, billing and coding knowledge, invoice processing, record maintenance, calendaring, and/or scheduling.

Schedule: Monday-Friday, 8AM-4:30PM, no holidays

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows.

Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY

This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services or billing.

CORE FUNCTIONS

• Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process.
• Reviews and/or audits documents, forms or invoices for appropriateness/accuracy. Initiates corrective action, as appropriate.
• Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures, via verbal, electronic and written communications.
• Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application.
• As assigned, prepares, collates, and distributes various reports in a timely and accurate manner. May complete or handle recurring department projects or one-time projects, as directed by supervisor.
• May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
• Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.

MINIMUM QUALIFICATIONS

Requires a high school diploma or equivalent education and two or more years administrative work experience in a related area.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.

Must have the ability to follow oral and written directions as they relate to the functions listed above.

Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins.

Requires the ability to work effectively with common office software, including spreadsheets and word processing.

Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

EEO/Disabled/Veterans Banner Health supports a drug-free work environment.