Business Subject Matter Expert 3

Mbi Llc; Dover (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

Mbi Llc is seeking a highly skilled Platform/Observability Engineer in Dover, Delaware. The role involves designing, implementing, and supporting enterprise-scale telemetry and automation solutions. You will architect OpenTelemetry pipelines, automate infrastructure, and develop CI/CD workflows.

The ideal candidate should have strong engineering skills, and experience in DevOps practices, and collaboration with security and infrastructure teams.

This position offers opportunities to work with cutting-edge technologies and improve enterprise system performance.

Qualifications

• Strong engineering and operational expertise in observability.
• Experience with modern DevOps practices.
• Background in building self-service workflows.

Responsibilities

• Architect and implement OpenTelemetry (OTel) pipelines.
• Automate infrastructure using Ansible as Code.
• Develop and support CI/CD pipelines.
• Provide enterprise platform engineering support.

Skills

OpenTelemetry (OTel) pipelines

Ansible coding

CI/CD pipeline development

Terraform

GitOps workflows

Zscaler experience

Tools

OpenTelemetry Collector

Ansible Automation Platform

Terraform

Grafana

Job description

We are seeking a highly skilled Platform/Observability Engineer to design, implement, and support enterprise‑scale telemetry and automation solutions.

This role focuses on building and maintaining OpenTelemetry (OTel) pipelines, developing CI\/CD workflows, and enabling infrastructure automation in hybrid cloud and on‑prem environments.

The ideal candidate combines strong engineering and operational expertise, with experience in modern DevOps, observability, and GitOps practices.

You will work closely with Platform Engineering, Security, and Infrastructure teams to deliver scalable, self‑service solutions and ensure the reliability and performance of enterprise systems.

Key Responsibilities

• Architect and implement OpenTelemetry (OTel) pipelines
• Automate infrastructure using Ansible as Code
• Develop and support CI\/CD pipelines
• Create GitHub Actions and GitOps workflows
• Aggregate logs and troubleshoot telemetry pipelines
• Provide enterprise platform engineering and operational support
• Work in hybrid cloud/on‑prem enterprise environments
• Document and collaborate effectively
• Build self‑service workflows

Preferred Technologies / Exposure

• OpenTelemetry Collector
• Ansible Automation Platform
• Terraform
• Zscaler
• Grafana dashboard development and observability engineering
• Support for Zscaler‑related engineering and integrations

Qualifications

Required Skills

• Architecting OpenTelemetry (OTel) pipelines
• Ansible coding
• Terraform
• CI\/CD pipeline development and operational support
• Building self‑service workflows

Preferred Skills

• Zscaler experience