Business Strategy & Operations Manager

Motive; United States; On-site; USD 154,000 - 222,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision benefits

401k contribution

Paid time off

Disability coverage

Job summary

Motive is seeking a Sales Strategy & Operations Manager to drive the strategy, execution, and scale of revenue growth for our Strategic fleet segment. The role blends analytics, forecasting, and cross-functional collaboration to improve win rates and multi-product attach.

You will partner with Strategic Sales Leadership, Enterprise Ops, and the Go-to-Market teams, directing support from our Strategy & Operations team in Pakistan, while leveraging AI and automation to streamline reporting.

Qualifications

• 6+ years in Field Sales/Revenue Operations at a high-growth SaaS company.
• Enterprise/Strategic segment experience required.
• Strong Excel/Google Sheets, data management and analysis skills.
• Experience building Salesforce reports and dashboards; SFDC integrations.
• Ability to partner with Sales Leadership on forecasting and territory alignment.

Responsibilities

• Serve as primary operations partner to Strategic Sales Leadership and Directors of Strategic Accounts.
• Own cadence: forecast calls, pipeline reviews, QBRs; elevate deviations.
• Identify drivers of performance in low-volume, high-ACV motion; improve win rates and velocity.
• Design territory strategy and optimize book-of-business.
• Own reporting analytics for the Strategic team (SF, Sheets, Hex, Snowflake).
• Leverage AI/automation tools to eliminate manual reporting and streamline workflows.
• Collaborate with cross-functional teams to reduce friction for sales.
• Be a trusted advisor to sales leadership with an operational perspective.

Skills

Field Sales/Revenue Ops

SaaS sales

Data analysis

Salesforce reporting

SQL

AI tooling

Communication

Excel/Sheets

Tools

Salesforce

Hex

Snowflake

Google Sheets

Notebook analytics

Job description

Who We Are

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Who We Are

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Visit gomotive.com to learn more.

About The Role

Sales Strategy & Operations at Motive drives the strategy, execution, and scale of Motive's revenue growth. Our work is cross-functional and touches nearly every part of the business.

We are looking for a Sales Strategy & Operations Manager to support our Strategic segment — the largest and most complex fleets in our market, where a single account can represent millions in ARR and a multi-year, multi-product relationship. This is our highest-stakes book of business, and the operating rigor behind it has to match the size of the prize. We are looking for someone who will bring innovation, experience, and a fresh perspective to our team. Your ability to think strategically, adapt quickly, and get things done will earn credibility with all levels of the organization. Our mandate is to make the sales motion run more effectively, efficiently, and ultimately drive higher productivity. This role will bring a data driven perspective to forecasting, pipeline generation and management, territory design, and other sales metrics. You will collaborate closely with Strategic Sales Leadership, the Enterprise Sales Operations team, and the broader Go-to-Market organization, and will direct analytical support from our Strategy & Operations team in Pakistan.

What You'll Do

• Serve as the primary sales operations business partner to Strategic Sales Leadership and their Directors of Strategic Accounts
• Own the weekly, monthly, and quarterly business cadences for the segment — forecast calls, pipeline inspection, QBRs — and elevate deviations from goals and expectations
• Pinpoint the drivers of performance in a low-volume, high-value motion and lead initiatives to increase win rates, deal velocity, and multi-product attach
• Own territory design and book-of-business optimization, moving from one-size-fits-all account counts to a variable model that reflects account potential, incumbent providers, and industry focus
• Own key reporting and analytics for the Strategic team (Salesforce, Google Sheets, Hex on Snowflake) and build the analytical tools leaders need to understand their business
• Build your own leverage — use AI and automation tooling (Glean agents, Google Apps Script, n8n) to eliminate manual reporting and workflow steps rather than absorbing them
• Partner with cross-functional teams to scope and execute strategic projects that reduce workflow friction and inefficiencies for the sales organization
• Be the connective tissue between Strategic Sales and the rest of the Enterprise business
• Become a trusted advisor for sales leadership, offering an operational lens on how to tackle business problems at scale

What We Hope You Bring

• 6+ years of Field Sales/Revenue Operations experience at a high-growth SaaS company, including direct support of an Enterprise or Strategic segment
• Comfort operating in a low-volume, high-ACV motion where deal-level judgment matters as much as aggregate trend analysis
• Exceptional spreadsheet and data management skills to quickly structure analyses, answer key business questions, and drive decision making
• Experience in building Salesforce reports and dashboards, knowledge in how SFDC applications integrate with each other, and ability to enable sales on SFDC best practices and related tools
• Experience partnering with Sales Leadership on initiatives such as weekly forecasting, territory alignment, ROE, QBRs and other related projects
• Experience scoping and reviewing analytical work delivered by offshore or distributed teams
• Demonstrated ability to be a self-starter — you will take the initiative to own projects and can operate well with little guidance
• Demonstrated ability to prioritize workload and manage multiple concurrent projects in a rapidly changing, hyper-growth environment
• Strong written and verbal communication skills
• Excel and Google Sheets expertise is a must; SQL proficiency and hands-on experience in a notebook-based analytics tool such as Hex querying a cloud data warehouse such as Snowflake is strongly preferred
• Genuine AI proficiency and curiosity — you already use LLMs in your daily work and have built something real with agent, scripting, or workflow automation tooling (Glean, Google Apps Script, n8n, or equivalent). We are an AI-first operations team, and we value operators who build their own solutions

Pay Transparency

Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

Role

San Francisco, California: $178,000—$222,000 USD

U.S. metropolitan areas: Los Angeles, San Diego, New York City Area, Seattle, Washington D.C.: $170,000—$212,000 USD

Other locations in the United States: $154,000—$193,000 USD

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.