Business Strategy Analyst I (Mid Level) - Adobe Digital Tagging

United Services Automobile Association; San Antonio (TX); On-site; USD 85,000 - 163,000; Full time

Job summary

USAA is seeking a Business Strategy Analyst I to leverage analytical skills in driving data-informed decisions and optimizing member digital experiences. This role focuses on collaborating across product lines to ensure data accuracy and translate insights into strategic actions that enhance user engagement.

Benefits

Comprehensive medical, dental and vision plans

401(k) and pension

Paid time off program with paid holidays

16 paid volunteer hours

Career path planning and continuing education

Qualifications

• 4 years experience in data and/or analytics or strategy consulting; or Advanced Degree with 2 years experience.
• Experience identifying business needs and developing strategic plans.
• Demonstrated experience using data analytics to formulate insights.

Responsibilities

• Enables data-driven decision-making and derives actionable insights.
• Collaborates with stakeholders to uncover strategic insights.
• Prepares materials to communicate strategic insights to senior leaders.

Skills

Data analysis

Quantitative analysis

Qualitative analysis

Critical thinking

Creative thinking

Education

Bachelors Degree in Business, Science, Finance, Economics or related discipline

Tools

Microsoft Excel

Tableau

R

Python

SQL

Snowflake

SAS

Adobe Analytics

Job description

Business Strategy Analyst I (Mid Level) - Adobe Digital Tagging

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a highly qualified Business Strategy Analyst I (Mid Level) – Adobe Digital Tagging.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based at our San Antonio, TX; Plano, TX; Phoenix, AZ; Colorado Springs, CO; Charlotte, NC; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position.

What you'll do:

As a Business Strategy Analyst I on the P&C Digital Tagging Team, you will be instrumental in enabling data-driven decision-making by leveraging your analytical skills to translate business requirements into actionable insights that drive better outcomes for both the business and our members. You will work collaboratively across our P&C products, to provide a comprehensive understanding of how members engage with our digital platforms. This role requires an understanding of the member journey, bridging business needs with IT execution and analytics to ensure data accuracy, consistency, and reliability in reporting. You will be a key contributor to optimizing digital experiences.

Utilizes quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA’s strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy.

• Collaborates with stakeholders to identify key business assumptions and hypotheses around line of business strategy. Evaluates and uncovers strategic insights related to Profit & Loss. performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
• Assists experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further.
• Assists in the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
• Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
• Translates findings into insights for strategy management and execution.
• Prepares materials that help communicate the significance of the strategic insights to senior leaders and other key stakeholders. May participate in key stakeholder meetings.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelors Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (8 years of experience in lieu of a Bachelors degree).
• 4 years experience in data and/or analytics or strategy consulting; OR Advanced Degree in Business, Science, Finance, Economics or related discipline with 2 years experience in data and/or analytics or strategy consulting.
• Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
• Demonstrated experience using data analytics to formulate data-driven insights.
• Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
• Experience in project management.

What sets you apart:

• 2 or more years of experience in Adobe Analytics and Adobe tag designs.
• Knowledgeable in Eventing
• Familiarity of P&C IP and Digital experiences, acquisition, and servicing.
• Experience working in cross-functional teams that align to a common goal.
• Comfortable presenting and sharing ideas that assist in identifying gaps in reporting needs or other business processes.
• Open to implementing feedback and learning.
• Organized and able to establish priorities.
• Critical and Creative Thinking.
• Process Oriented.
• US military experience through military service or a military spouse/domestic partner.

Compensation: The compensation range for this role is $85,040-$162,550.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About the company

The United Services Automobile Association (USAA) is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States Armed Forces. Since 1922, USAA has served the military community and their families.

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