Business Solutions Portfolio Leader

Brown and Caldwell, Inc.; Walnut Creek (CA); On-site; USD 117,000 - 191,000; Full time

Job summary

Brown and Caldwell, Inc. in Walnut Creek, California, seeks a Business Solutions Portfolio Leader to drive vision, strategy, and delivery for BC's emerging digital and business solutions portfolio addressing utility client needs.

The role leads assessments, framing, go-to-market planning, client development, and implementation strategies across advisory, client service teams, and regional leaders, ensuring value through people, process, technology and change management.

Responsibilities

• Lead targeted and/or comprehensive business assessments and development of implementation strategies and plans for our clients to enhance their operations and efficiency.
• Lead efforts to support Client's development of comprehensive planning approaches and practices that connect strategic goals and objectives to implementation.
• Lead development of guidelines, processes, and procedures for client assigned functional areas to bolster operational efficiency and effectiveness.
• Lead organizational development and management services for clients to achieve organizational excellence.
• Identify and assess potential risks to both BC and client organization, and ensure proper governance and policy development.
• Contribute to the development and continuous improvement of company standards and best practices.
• Flexibility to adapt and execute various additional assignments based on evolving needs.

Job description

Brown and Caldwell (BC) is currently seeking a Business Solutions Portfolio Leader to be responsible for leading the vision, strategy, market growth, and delivery approach for BC's emerging business solutions portfolio. This portfolio includes scalable digital and business solutions that address water/wastewater utility client needs where commercial software products do not yet provide viable or complete solutions. The role leads business assessments, solution framing, go-to-market planning, client development, proposal strategy, delivery governance, and implementation planning for solutions that combine people, process, technology, and change management.

This role works across Advisory Services, Client Service Teams, and Regional Practice Leaders to create differentiated offerings, establish repeatable methods, and support consistent delivery nationwide. The position is responsible for translating utility operations challenges into compelling value propositions, roadmaps, business cases, proposals, and implementation strategies. Work is performed independently under minimal supervision and limited oversight from management. The role contributes to the advancement of BC technical practice areas by developing standards, templates, best practices, and reusable delivery frameworks.

Responsibilities

• Lead targeted and/or comprehensive business assessments and development of implementation strategies and plans for our clients to enhance their operations and efficiency.
• Lead efforts to support Client's development of comprehensive planning approaches and practices that connect strategic goals and objectives to implementation.
• Lead development of guidelines, processes, and procedures for client assigned functional areas to bolster operational efficiency and effectiveness.
• Lead organizational development and management services for clients to achieve organizational excellence.
• Identify and assess potential risks to both BC and client organization, and ensure proper governance and policy development.
• Contribute to the development and continuous improvement of company standards and best practices.
• Flexibility to adapt and execute various additional assignments based on evolving needs.

Mentorship

• Provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.

Skills and Competencies

• Strong systems thinking competency for analyzing organizational and business needs.
• Strong proficiency in researching, developing and communicating an understanding of a client's essential or critical business factors.
• Strong proficiency in organizational function and structure.
• Strong proficiency in the application of organizational development and management principles.
• Strong proficiency in workforce development, performance improvement and organizational design.
• Working proficiency in governance and policy development.
• Advanced facilitation and interview skills.
• Advanced communication (written and oral) and presentation skills.
• Working proficiency in risk identification, mitigation and management.
• Advanced proficiency in business process analysis, mapping, and development skills.
• Working proficiency in the application of digital solutions, AI tools, and technology systems.
• Effective leadership skills to inspire and guide a team.

Experience

• Typically, a minimum of 10 years of relevant experience in a similar role.
• Prior experience in leading projects.
• Experience in analyzing organizational and business needs, organizational development, and change management.
• Typically certified in the SMS Framework, and progressing through the SMS competencies.

Preferred Experience

• Typically, a minimum of 10 years of relevant experience in business consulting, management consulting, utility operations consulting, digital solution delivery, or a similar role.
• Experience leading projects or initiatives of strategic importance, including business transformation, solution implementation, organizational change, and process improvement.
• Demonstrated experience developing go-to-market strategies, proposals, scopes of work, sales enablement materials, discovery frameworks, and client-facing solution strategies.
• Experience leading solution or product ownership activities for configurable, low/no-code, SharePoint-based, or similar business solutions.
• Experience creating and governing delivery standards, implementation frameworks, templates, quality practices, and change management approaches.
• Experience managing or collaborating with technology partners, vendors, or solution developers, including coordination related to SOWs, SLAs, budgets, backlogs, roadmaps, and joint delivery models.
• Experience with utility enterprise applications such as CMMS/EAMS, GIS, LIMS, ERP, PMIS, CIS, or similar systems.
• Experience with asset onboarding and handover solutions, electronic O&M solutions, utility business processes, capital delivery processes, or operations and maintenance information practices.

Education

• A relevant degree or equivalent experience in business administration, management, communications or a related field.

Preferred Education

• Advanced degree, PMP, Prosci CCP, Power Platform, Azure, or similar professional certifications.

Salary Range

The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.

Location A: $117,000 - $159,000
Location B: $128,000 - $175,000
Location C: $140,000 - $191,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.

Benefits and Other Compensation

We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance.

• Medical
• Dental
• Vision
• Short and long-term disability
• Life insurance
• An employee assistance program
• Paid time off and parental leave
• Paid holidays
• 401(k) retirement savings plan with employer match
• Performance-based bonus eligibility
• Employee referral bonuses
• Tuition reimbursement
• Pet insurance
• Long-term care insurance

About Brown and Caldwell

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com

Learn more about our work

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Projects - Brown and Caldwell

Industrial Water - Brown and Caldwell

This position is subject to a pre-employment background check and a pre-employment drug test.

Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.