Business Solutions Architect

Progress Residential, LLC; Tempe, Northern (AZ, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Time off

Learning & development

Culture

Job summary

Progress Residential seeks a Business Solutions Architect to align business goals with scalable technology across property management, maintenance operations, finance systems, and customer engagement. You will collaborate with leaders to ensure IT systems and data platforms support enterprise growth and efficiency.

The role requires strong business process understanding, 7+ years in leadership, and experience with enterprise systems like Yardi, Salesforce, or ERP platforms.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field.
• 7+ years of experience in process improvement, change management or related leadership roles.
• Proven experience aligning business process with enterprise systems such as Yardi, Salesforce, Workday, or financial ERP platforms.
• Strong understanding of property management, real estate operations, and financial processes.
• Excellent analytical, communication, and stakeholder management skills.

Responsibilities

• Partner with business and technology teams to assess objectives and translate them into scalable, integrated technology solutions.
• Design and maintain enterprise-level architecture supporting ERP, CRM, data analytics and related systems.
• Ensure processes and workflows align with organizational goals and compliance standards.
• Evaluate and recommend technology capability requirements to enhance efficiency and data consistency.
• Develop and maintain data flow maps and solution blueprints aligned with IT governance and security standards.
• Lead design sessions with development, infrastructure and operations teams for architectural solutions.
• Support data strategy with analytics, BI, and operational reporting designs.
• Identify and drive process improvements via automation and cloud technologies (Azure).
• Drive change management to maximise user adoption.
• Act as trusted advisor balancing strategic vision with practical execution.

Skills

Process improvement

Change management

Enterprise systems alignment

Data analytics

Stakeholder management

Communication skills

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field

Job description

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That's why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.

Why join Progress?

As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We're looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

JOB SUMMARY

The Business Solutions Architect is a key strategic role within Progress Residential, responsible for connecting business goals with technology solutions that enable scale, efficiency, and exceptional resident experiences. This position focuses on designing and implementing that improve operational performance, strengthen data integrity, and support Progress Residential's mission to make renting single-family homes easy and rewarding. The ideal candidate combines a strong understanding of business processes across property management, maintenance operations, financial systems, and customer engagement. This role partners closely with business and technology leaders to ensure that Progress Residential's systems and data platforms align with enterprise strategy and growth objectives.

ESSENTIAL FUNCTIONS

• Partner with business and technology teams across Progress Residential to assess business objectives and translate them into scalable, integrated technology solutions.
• Design and maintain enterprise-level architecture that supports the company's ecosystem of applications, including property management, maintenance, CRM, ERP, and data analytics systems.
• Ensure processes and workflows align with organizational goals and compliance standards.
• Evaluate and recommend technology capability requirements that enhance operational efficiency and data consistency across the organization.
• Develop and maintain data flow maps, and solution blueprints, ensuring alignment with Progress Residential's IT governance and security standards.
• Lead design sessions and collaborate with development, infrastructure, and operations teams to ensure successful implementation of architectural solutions.
• Support data strategy initiatives by designing solutions that enable advanced analytics, business intelligence, and operational reporting.
• Identify and drive process improvement opportunities through automation, workflow optimization, and cloud-based technologies (e.g., Azure).
• Drive change management to maximize user adoption.
• Act as a trusted advisor to business stakeholders, balancing strategic vision with practical technology execution.

QUALIFICATIONS

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field.
• 7+ years of experience in process improvement, change management or related leadership roles.
• Proven experience aligning business process with enterprise systems such as Yardi, Salesforce, Workday, or financial ERP platforms.
• Strong understanding of property management, real estate operations, and financial processes.
• Excellent analytical, communication, and stakeholder management skills.

What you can expect from us:

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off - Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need. Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.

Privacy Policy Progress Residential is one of the nation’s largest providers of single-family rental homes in the country, with more than 90,000 homes across the US. Together, we are building a new way of renting homes, one person, one innovation at a time. Come build the future with us.