Business Solutions Analyst

PeopleCaddie; United States; Remote; Full time

Job summary

A leading public accounting firm is seeking a Business Solutions Analyst specializing in Salesforce and demand planning. This remote role focuses on delivering high-impact technology solutions, collaborating across teams to develop user requirements and ensure quality assurance. Ideal candidates will have experience in retail, automotive, or banking sectors, with strong analytical skills and proficiency in CRM systems.

Qualifications

• Proven experience as a Product Owner or Business Solutions Analyst in relevant sectors.
• Hands-on experience with demand forecasting and warehouse management.
• Strong background in CRM systems, especially Salesforce.

Responsibilities

• Define, analyze, and document business and user requirements for software products.
• Manage product backlog and prioritize requirements.
• Coordinate and support User Acceptance Testing with clients.

Skills

CRM Systems

Salesforce

Demand Forecasting

Warehouse Management

Customer Behavior Analytics

Agile Methodology

Waterfall Methodology

SQL

Tools

Azure DevOps

Jira

Job description

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Job Description

BUSINESS SOLUTIONS ANALYST (SALESFORCE & DEMAND PLANNING/WAREHOUSE) | LARGE PUBLIC ACCOUNTING FIRM | 6+MONTHS DURATION | 100% REMOTE | PAY: $50-$55 PER HOUR (W2)+1.5x(Overtime)

Job Description

BUSINESS SOLUTIONS ANALYST (SALESFORCE & DEMAND PLANNING/WAREHOUSE) | LARGE PUBLIC ACCOUNTING FIRM | 6+MONTHS DURATION | 100% REMOTE | PAY: $50-$55 PER HOUR (W2)+1.5x(Overtime)

Job Title: Product Owner / Business Solutions Analyst (Retail, Automotive or Banking Sectors)

Location: 100% REMOTE (Eastern Time Zone Client)

Pay: $50-$55 per hour (W2)+1.5x(Overtime)

Duration: 6+Months

Position Overview

We are seeking an experienced Product Owner / Business Solutions Analyst to support the delivery of innovative, high-impact technology solutions. The ideal candidate will bring deep functional expertise in CRM (especially Salesforce), demand forecasting, warehouse management, and customer analytics. You’ll work closely with cross-functional teams—including UX, development, and QA—to define requirements, drive execution, and ensure exceptional product quality and stakeholder satisfaction.

Key Responsibilities

• Define, analyze, and document business and user requirements for new or enhanced software products.
• Serve as a subject matter expert across multiple domains and maintain a deep understanding of product capabilities.
• Manage the product backlog, prioritize requirements, and help define scope and sprint cycles.
• Collaborate with UX teams to develop prototypes and user scenario models.
• Lead and manage all aspects of quality assurance, including developing test plans, scripts, and directing QA resources.
• Coordinate and support User Acceptance Testing with clients and internal teams.
• Create key deliverables such as user stories, acceptance criteria, process flows, PowerPoint feature decks, and user guides.
• Conduct Design Thinking sessions to gain insights into end-user and customer needs.
• Collaborate with engagement leads on project onboarding materials (e.g., project charters, SOWs).
• Proactively resolve business and project issues and escalate when appropriate.
• Provide timely status updates and contribute to broader product lifecycle planning and delivery.
  
  

Required Skills & Experience

• Proven experience as a Product Owner or Business Solutions Analyst in the retail, banking, or automotive sectors.
• Strong background in CRM systems, especially Salesforce.
• Hands-on experience with demand forecasting, warehouse management systems, and customer behavior analytics.
• Practical knowledge of Azure DevOps and Jira for project and backlog management.
• Experience working within both Agile and Waterfall delivery methodologies.
• Proficient in writing and executing SQL queries for data validation and analysis.
  
  

#PCIT #RETAIL #AUTOMOTIVE #BANKING #CONSULTING

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Business Development and Sales

• Industries

  Retail

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