Business Services Team Manager

Canonical; Chicago (IL); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Business Services Team Manager to lead travel, logistics, and event planning in a dynamic global environment. This role requires exceptional coordination and management skills to oversee complex operations, including large-scale events for hundreds of employees across the globe. The ideal candidate will thrive in a multicultural setting, demonstrating accountability and a strong personal drive. Join a forward-thinking company that values excellence and diversity, where your contributions will significantly impact the organization’s success.

Benefits

Annual Learning and Development Budget

Performance Bonuses

Comprehensive Benefits

Travel Perks

Holiday Leave

Parental Leave

Employee Assistance Program

Qualifications

• Exceptional academic record from high school and university.
• Drive and a history of exceeding expectations.

Responsibilities

• Manage travel approvals, logistics, and operations.
• Plan and execute large-scale company events.

Skills

Project Management

Event Management

Budgeting

Interpersonal Skills

Decision-Making

Education

Bachelor’s Degree in Business or Technical Field

Job description

Join to apply for the Business Services Team Manager role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing. We are hiring a Business Services Team Manager to oversee travel, logistics, events, scheduling, expense policies, and administration.

This executive role requires excellent coordination, planning, decision-making, budgeting, procurement, reporting, and management skills. It involves managing complex operations in the tech industry, including large-scale company events involving travel for hundreds of employees from over 80 countries, held four times a year. The team handles travel procurement, logistics, visas, and safety, requiring a rigorous approach and high work ethic.

The team also reviews expense claims for fairness and consistency, requiring integrity, transparency, and accountability. Additionally, they provide traditional 'EA' services for company leaders, such as scheduling meetings, coordinating reports, approvals, and small projects.

Location: Worldwide, remote, except where offices are located (e.g., London, Taipei, Beijing).

Leadership and Responsibilities

• Travel approvals, logistics, and operations
• Expense review aligned with policies
• Planning and execution of large-scale company events
• Management of company offices for executive briefings and operations
• Implementation of global duty of care, health, and safety programs

Candidate Requirements

• Exceptional academic record from high school and university
• Bachelor’s degree in a technical or business field
• Drive and a history of exceeding expectations
• Leadership and management skills
• Good judgment in financial, policy, and interpersonal matters
• Ability to operate in a multicultural, global organization
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, self-awareness
• Result-oriented with a strong personal drive
• Willingness to travel up to four times a year, with events lasting up to two weeks

Additional Skills

• Experience in travel industry, project management, event management, or business administration

What We Offer

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Annual compensation review and performance bonuses
• Comprehensive benefits including holiday leave, parental leave, Employee Assistance Program, travel perks, and more

About Canonical

Canonical pioneers open source technology, publishing Ubuntu, a key platform for AI, IoT, and cloud. We are a remote-first company since 2004, committed to excellence and diversity. We seek high standards for all applicants and foster an inclusive workplace.

Job Details

• Senior level: Mid-Senior
• Full-time employment
• Primary function: Business Development and Sales
• Industry: Software Development