Business Services Specialist (Onsite)

TSTC; Town of Texas, Abilene (WI, TX); On-site; USD 41,000 - 47,000; Full time

Job summary

Join a leading organization as a Business Services Specialist, providing vital operational support in procurement, travel coordination, contract processing, and budget management. This role is essential for maintaining efficiency and compliance, contributing to strategic goals, and ensuring exceptional customer service. Ideal candidates will have strong analytical skills and a commitment to teamwork and excellence.

Qualifications

• At least 2 years of customer service experience; 3 years preferred.
• 2 years of experience in contract management, procurement, or related fields.

Responsibilities

• Manage procurement, travel, contracts, and budget within the External Relations Division.
• Identify and implement process improvements to enhance workflow efficiency.

Skills

Customer service

Teamwork

Analytical skills

Communication

Organizational skills

Education

Associate's degree

Bachelor's degree

Tools

Microsoft Office

Workday

Salesforce

Job description

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs, and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories, please complete our application process.

Job Description

The Business Services Specialist will provide operational support to the External Relations Division, focusing on procurement, travel coordination, contract processing, and budget management. The Specialist is essential for maintaining efficiency and compliance, directly supporting the division's strategic goals. They will serve as the subject-matter expert in managing procurement activities, coordinating travel arrangements, processing contracts, and monitoring budgets. Additionally, the Specialist will handle internal technology tools, deliver exceptional customer service, manage ad-hoc projects, and identify opportunities for process improvements. Ensuring the integrity of financial data and contributing to internal communications and training initiatives are also key responsibilities.

Salary Range: $41,869.45 - $46,056.40

The final salary offer will be based on the candidate's qualifications and experience.

Essential Functions:

1. Demonstrate TSTC Core values of Excellence, Accountability, Service, and Integrity with stakeholders, customers, students, and the community.
2. Manage procurement, travel, contracts, and budget within the External Relations Division, ensuring compliance and effective communication with internal departments.
3. Maintain and support internal procurement and budget management tools, ensuring system accessibility and security.
4. Assist team members with inquiries related to procurement, travel, and budgeting, providing guidance and prompt responses.
5. Identify and implement process improvements to enhance workflow efficiency and reduce costs.
6. Analyze financial data to support decision-making and strategic planning.
7. Conduct regular audits of procurement, travel, and budgeting activities to ensure compliance and data accuracy.
8. Ensure adherence to organizational policies, draft internal communications, and provide training on compliance and procedures.
9. Support ad-hoc projects related to procurement, travel, contracts, and budgets, collaborating across teams.
10. Provide training to team members on procurement processes, travel coordination, contract management, and budget tracking.

Education/Experience:

• Associate's degree required; Bachelor's preferred.
• At least 2 years of customer service experience; 3 years preferred.
• 2 years of experience in contract management, procurement, or related fields.
• 1 year of experience in budget management and financial analysis; 2 years preferred.

Critical Competencies/KSAs:

• Customer service and teamwork skills, proactive engagement, effective collaboration.
• Proficiency in TSTC platforms, Microsoft Office, and familiarity with procurement and budgeting tools.
• Ability to work independently and collaboratively, managing multiple priorities.
• Discretion and confidentiality handling sensitive information.
• Proficiency in technology-based systems; experience with Workday, Salesforce, Colleague, SSB, SSF, & SDF Grants preferred.
• Exceptional communication skills across written, verbal, and presentation formats.
• Strong analytical skills for data interpretation and reporting.
• Excellent organizational skills with attention to detail.
• Adaptability to changing priorities and fast-paced environments.
• Ownership and accountability for tasks and deadlines.

Note: This description provides an overview and may include additional duties as assigned by supervisors.

Equal Opportunity Employer

Texas State Technical College (TSTC) is committed to equal opportunity and does not discriminate on any protected basis in employment, education, or activities.

Employment Eligibility Verification

Hired candidates must complete Form I-9 and present original documents verifying identity and work authorization within three days of employment.

Background Checks

A criminal history background check is required for finalists.