Business Services Servicing Manager-Chantilly Branch, Montgomery, AL

Default Brand; Montgomery (AL); On-site; USD 48,000 - 72,000; Full time

Job summary

Default Brand in Montgomery, AL is seeking a full-time Business Services Servicing Manager to oversee commercial loan servicing, closing documentation, and loan package coordination for timely funding and post-closing accuracy.

The role collaborates with legal, accounting, and IT teams to maintain systems, generate reports, and ensure compliance while delivering member-focused service and precise records.

Responsibilities

• Prepares, reviews, and ensures the accuracy and completeness of all commercial loan closing documentation.
• Coordinates and processes loan packages for newly approved and renewed loans, ensuring imaging and filing.
• Works with legal counsel to facilitate closings, including title work, flood certifications, and environmental reports.
• Ensures proper execution of all loan documents and performs post-closing reviews for completeness and compliance.
• Tracks and manages receipt of recorded documents such as mortgages and title policies; manages appraisals and inspections.

Job description

Business Services Servicing Manager-Chantilly Branch, Montgomery, AL

Job Category: Lending

Requisition Number: BUSIN001303

• Posted : May 22, 2026
• Full-Time
• Hourly Range : $23.13 USD to $34.69 USD
• Rate : $28.91 USD per hour

Locations

Showing 1 location

Chantilly
Montgomery, AL 36117, USA

Description

Essential Functions & Responsibilities

• Prepares, reviews, and ensures the accuracy and completeness of all commercial loan closing documentation.
• Coordinates and processes loan packages for all newly approved and renewed loans, ensuring timely imaging and filing.
• Works closely with legal counsel to facilitate closings, including ordering and reviewing title work, flood certifications, and environmental reports.
• Ensures the proper execution of all loan documents and performs post-closing reviews for completeness and compliance.
• Tracks and manages receipt of recorded documents such as mortgages, final title policies, and assignment of rents and leases.
• Orders and manages commercial real estate appraisals and inspections as required.
• Funds new loans and approved construction draws; manages payment posting, including manual corrections for rejected payments.
• Oversees partial releases, ensuring accurate parcel identification and receipt of appropriate payoff amounts.
• Monitors and tracks member insurance coverage, ensuring adequate protection on all collateralized loans.
• Maintains active communication with members to resolve servicing inquiries and provide loan-related guidance as needed.
• Opens business deposit accounts in coordination with the lending process when required.
• Serves as department administrator for Laser Pro and FICS Commercial Servicer systems.
• Maintains system updates, applies quarterly releases, and tests new features for operational readiness.
• Adds, deletes, and trains system users, ensuring secure and appropriate access to servicing platforms.
• Troubleshoots and resolves system integration issues in partnership with the IT Department.
• Produces and distributes accurate monthly, quarterly, and annual reports on commercial loan activity.
• Completes and distributes annual borrower tax forms (e.g., 1098), and submits IRS reports accordingly.
• Manages compliance documentation for participation loans and ensures proper commitment delivery.
• Balances general ledger accounts in coordination with the Accounting Department and maintains loan conversion schedules (e.g., construction to permanent).
• Ensures timely mailing of payment and delinquency notices; generates and analyzes weekly past-due reports.
• Attends industry conferences and training events to stay informed of regulatory changes and system upgrades.
• Maintains a member first mindset.
• Upholds core values and builds team member and customer relationships.
• Completes all training as required.
• Performs other duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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