Business Services Representative (Employment Facilitator, OVR)

Commonwealth Of Pennsylvania; Wilkes-Barre (Luzerne County); Híbrido; USD 53.000 - 81.000; Jornada completa

Descripción de la vacante

The Commonwealth of Pennsylvania, Wilkes-Barre District Office, is seeking a Civil Service Business Services Representative to connect job seekers with opportunities and promote workforce inclusion.

In this full-time role, you will build employer relationships, share resources, and coordinate outreach across the district, with potential telework options inside Pennsylvania.

Formación

• A bachelor's degree that includes 24 credits in the behavioral sciences; or an equivalent combination of experience and training that includes 24 credits in the behavioral sciences.
• Applicant may meet education requirements within 3 months of graduating with a qualifying degree.
• PA residency requirement applies; must be able to perform essential job functions.

Responsabilidades

• Employer outreach: develop contacts with employers and represent OVR during visits and events.
• Job opportunity support: share leads, identify openings, and connect employers with qualified candidates.
• Program promotion: provide information about hiring incentives and training opportunities via OVR.
• Collaboration: work with counselors, training centers, and partner organizations to support employment goals.
• Technical assistance: guide employers in using Job Gateway and talent platforms to access prescreened applicants.
• Community engagement: participate in job fairs, workshops, and regional events to promote employment programs.

Educación

Bachelor's degree with 24 credits in behavioral sciences

Equivalent combination of experience and training including 24 credits in behavioral sciences

Descripción del empleo

Salary: $53,008.00 - $80,646.00 Annually

Location: Luzerne County, PA

Job Type: Civil Service Permanent Full-Time

Job Number: CS-2026-61887-06210

Department: Department of Labor & Industry

Division: LI BBVS Wilkes Barre Dstr Off

Opening Date: 11/02/2026

Closing Date: 11/15/2026 11:59 PM Eastern

Job Code: 06210

Position Number: 00262684

Union: SEIU Local 668

Bargaining Unit: F4

Pay Group: ST06

Bureau / Division Code: 00126430

Bureau / Division: Bureau Of Blindness & Visual Services - Wilkes-Barre District Office

Worksite Address: 8 West Market Street, Suite 200

City: Wilkes-Barre, Pennsylvania

Zip Code: 18701

Contact Name: Kaleya Rivera Pena

Contact Email: [e-mail]

THE POSITION

The Business Services Representative position with the Bureau of Blindness & Visual Services offers a meaningful way to support individuals as they work toward their employment goals. This role allows you to build strong connections with employers and community partners while helping match qualified candidates with job opportunities. You will help open doors for people with disabilities by sharing resources, creating outreach efforts, and promoting workplace inclusion. Join a mission-driven team that works every day to make a positive impact across the Commonwealth.

DESCRIPTION OF WORK

This role supports employment services for individuals with disabilities by building relationships with employers, sharing program resources, and coordinating outreach efforts throughout the district. The position helps connect job seekers with opportunities and strengthens partnerships that support workforce inclusion. As a Business Services Representative, you will perform the following duties:

• Employer Outreach: Develop contacts with employers and represent the Office of Vocational Rehabilitation (OVR) during business visits, community events, and industry association meetings
• Job Opportunity Support: Share job leads, identify openings, and connect employers with qualified candidates from the OVR talent pool
• Program Promotion: Provide information about hiring incentives, consultation services, and training opportunities available through OVR
• Collaboration Efforts: Work with vocational counselors, training centers, and partner organizations to support employment goals and outreach activities
• Technical Assistance: Guide employers in using tools such as Job Gateway and talent acquisition platforms to access prescreened applicants
• Community Engagement: Participate in job fairs, workshops, and regional events to promote employment programs and expand employer networks

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week, Monday - Friday
• Work hours are typically 8:00 AM to 4:00 PM with a 30-minute lunch. Work schedule may be negotiable within a 7.5 hour work day. The position is eligible for AWS (alternate work schedule).
• Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Wilkes-Barre or an approved office in the caseload territory. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $53,008.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• A bachelor's degree that includes 24 credits in the behavioral sciences; or
• An equivalent combination of experience and training that includes 24 credits in the behavioral sciences.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Veterans

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.