Business Services Representative

PSECU Pennsylvania State Employees Credit Union; Pennsylvania; Hybrid; USD 42,000 - 52,000; Full time

Job summary

PSECU Pennsylvania State Employees Credit Union is seeking a Business Services Representative to review, process, and service new business accounts and loans. The role involves data entry, underwriting and document preparation, with a focus on accurate processing and professional member interactions.

The position requires good communication and computer skills and may support multiple units, including Real Estate Processing/Servicing.

Qualifications

• High School (Required) or equivalent combination of education and experience.
• Experience with data entry, underwriting and document preparation is implied by the role.
• Ability to read credit reports and appraisals, Personal and Business tax returns, and Personal Financial Statements.

Responsibilities

• Review, process and service new business account and loan relationships.
• Enter, review, analyze and process business loan and deposit applications.
• Maintain member contact and handle dealer, vendor and member inquiries.
• Assist in daily operational workflow of related units and processes.

Education

High School (Required) Any equivalent combination of experience and education.

Job description

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

The Business Services Representative reviews, processes and services new member business account and loan relationships. Efficiently enter, review, analyze and process business loan and deposit applications. Maintain member contact. Serve as first point of contact to handle dealer, vendor and member inquiries as they relate to all aspects of Business Services. May assist in the daily operational workflow of the Consumer Loan Administration and Processing Units, Indirect consumer lending unit, and in the Real Estate Processing/Servicing Units.

Schedule: Monday - Friday 9:00am - 5:00pm. Onsite expectation is one day a week or as needed.

In this position, you will process business loan applications including data entry, underwriting and document preparation. Assists members with detailed account issues, detailed loan inquiries, and professionally handling any conflict resolution. Reviews and processes business membership/business update applications and check card applications with all necessary support documentation. Communicates with members and other necessary individuals to acquire information necessary to complete account and loan processing, annual loan reviews and member portfolio management. Must be familiar with reading credit reports and appraisals, Personal and Business tax returns, Personal Financial Statements, calculating debt ratios and loan-to-values, other loan related trends and information, loan documentation and the approval/denial process. Demonstrates effective phone and computer skills. Other duties as assigned.

Qualifications:

• High School (Required) Any equivalent combination of experience and education.

In 1934, 22 ordinary people pooled $90 of their own money and formed PSECU, a not-for-profit credit union, to provide a better life for themselves and their families. Since then, PSECU has grown to over $8 billion in assets, more than 590,000 members, and approximately 850 employees. We've been recognized by several organizations for our high-quality, low-cost financial products and services, positive member experience, and commitment to helping our Members Achieve More.