Business Services Manager (Contingency)

KBR Careers; Phoenix (AZ); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

401K

Medical

Dental

Vision

Life insurance

AD&D

Flexible spending account

Disability

Paid time off

Flexible work schedule

Career development

Job summary

KBR's Exploration & Logistics (E&L) unit seeks a Business Services Manager to lead and optimize administrative and support functions, manage budgets and vendor relationships, and partner with leadership to implement operational strategies that enhance service delivery.

This contingent role is tied to contract award and requires strong project management, process improvement experience, and cross-functional collaboration.

Qualifications

• Bachelor's degree in Business Administration, Management, Finance, Operations, or a related field.
• Minimum of 5 years of experience in business operations, administration, project management, or a related business services function.
• Demonstrated experience managing budgets, vendors, contracts, and operational processes.
• Strong analytical, organizational, and problem-solving skills with the ability to prioritize multiple responsibilities.
• Proficiency with Microsoft Office Suite and business management or enterprise systems.
• Excellent verbal and written communication skills with the ability to collaborate across all organizational levels.

Responsibilities

• Manage day-to-day business operations and support functions to ensure efficient and effective service delivery.
• Develop, implement, and improve operational processes, policies, and procedures to maximize productivity and performance.
• Oversee departmental budgets, expense management, forecasting, and financial reporting activities.
• Manage vendor relationships, contract negotiations, and procurement processes to ensure cost-effective solutions.
• Lead and support business improvement initiatives focused on operational excellence and continuous improvement.
• Monitor key performance indicators (KPIs) and prepare reports to support data-driven decision-making.
• Coordinate cross-functional projects and collaborate with internal stakeholders to achieve organizational goals.
• Ensure compliance with company policies, regulatory requirements, and industry standards.
• Supervise, mentor, and develop administrative and business support personnel.
• Identify operational risks and implement corrective actions to improve business performance and service quality.

Job description

Program Summary

KBR’s Exploration & Logistics (E&L) business unit delivers mission-critical solutions supporting global defense, federal civilian, logistics, engineering, and space exploration missions. E&L provides integrated capabilities across logistics and sustainment, mission operations, engineering services, readiness and modernization programs, scientific research support, and exploration initiatives in some of the world’s most complex and challenging environments.

Title

Business Services Manager (Contingency)

Belong, Connect, Grow, with KBR!

Job Summary

The Business Services Manager is responsible for leading and optimizing business operations, administrative functions, and support services that enable organizational efficiency and growth. This role oversees process improvement initiatives, resource management, vendor relationships, budgeting, and cross-functional business support activities. The Business Services Manager partners with leadership teams to implement operational strategies, enhance service delivery, and ensure the effective execution of business objectives.

This position is contingent upon award of the contract.

Roles And Responsibilities

• Manage day-to-day business operations and support functions to ensure efficient and effective service delivery.
• Develop, implement, and improve operational processes, policies, and procedures to maximize productivity and performance.
• Oversee departmental budgets, expense management, forecasting, and financial reporting activities.
• Manage vendor relationships, contract negotiations, and procurement processes to ensure cost-effective solutions.
• Lead and support business improvement initiatives focused on operational excellence and continuous improvement.
• Monitor key performance indicators (KPIs) and prepare reports to support data-driven decision-making.
• Coordinate cross-functional projects and collaborate with internal stakeholders to achieve organizational goals.
• Ensure compliance with company policies, regulatory requirements, and industry standards.
• Supervise, mentor, and develop administrative and business support personnel.
• Identify operational risks and implement corrective actions to improve business performance and service quality.

Basic Qualifications

• Bachelor's degree in Business Administration, Management, Finance, Operations, or a related field.
• Minimum of 5 years of experience in business operations, administration, project management, or a related business services function.
• Demonstrated experience managing budgets, vendors, contracts, and operational processes.
• Strong analytical, organizational, and problem-solving skills with the ability to prioritize multiple responsibilities.
• Proficiency with Microsoft Office Suite and business management or enterprise systems.
• Excellent verbal and written communication skills with the ability to collaborate across all organizational levels.

Preferred Qualifications

• Master's degree in Business Administration (MBA) or a related discipline.
• Experience leading continuous improvement, process optimization, or operational excellence initiatives.
• Project Management Professional (PMP) certification or similar project management credentials.
• Experience supporting multi-site, regional, or global business operations.
• Proven track record of leading teams and driving measurable improvements in operational efficiency and service delivery.

KBR Benefits

• 401K plan with company match
• medical
• dental
• vision
• life insurance
• AD&D
• flexible spending account
• disability
• paid time off
• flexible work schedule
• We support career advancement through professional training and development.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.