Business Services Analyst

CBRE, Inc.; Chicago (IL); Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE, Inc. is seeking a Business Services Analyst to join a high-impact, remote team supporting a leading financial services client. You will oversee billing processes, purchase/work orders, and vendor transactions, while auditing energy-related invoices for accuracy and timely payments.

You will analyze data, prepare insightful reports, and assist with cross-functional initiatives to enhance service delivery in a fast-paced environment. Strong communication and independent working are essential.

Qualifications

• Bachelor's degree preferred with up to 2 years of relevant experience.
• Experience in business operations, administrative processes, financial reporting, or facilities support.
• Ability to analyze information and make sound decisions using established policies.
• Strong organizational, time management, and prioritization skills with a proactive mindset.
• Proficiency with Excel, Word, Outlook, and PowerPoint; strong quick-learning skills.

Responsibilities

• Partner with Program Management and Facilities Management teams to support day-to-day operations for a large client.
• Manage and coordinate billing activities, purchase orders, work orders, and vendor transactions.
• Review and audit sustainability and energy-related invoices for accuracy and timely payment.
• Analyze operational and financial data, prepare reports, and provide insights.
• Assist with planning, execution, and tracking of business initiatives and projects.
• Collaborate across teams to drive efficiency and seamless service delivery.
• Develop presentations and reports for internal and client stakeholders.
• Maintain records and databases to support reporting requirements.
• Identify opportunities to streamline workflows and improve processes.

Skills

MS Office suite

Analytical decision making

Written and verbal communication

Independent remote work

Attention to detail

Education

Bachelor's degree

Tools

CMMS

Power BI

Tableau

Job description

About the Role:

Join a high-impact team supporting a leading client in thefinancial services sector. As a CBRE Business Services Analyst, you'll play akey role in driving operational excellence by partnering closely with ProgramManagement and Facilities Management teams to keep critical business functionsrunning smoothly.

In this remote position, you'll take ownership of a varietyof business operations activities, including managing billing processes,coordinating purchase orders and work orders, and ensuring the accuracy ofsustainability and energy-related invoicing through detailed review andauditing. You'll collaborate with multiple stakeholders, analyze data, supportreporting initiatives, and help identify opportunities to improve processes andenhance service delivery.

This is an excellent opportunity for someone who enjoyssolving problems, working cross-functionally, and making a measurable impact ina fast-paced, client-focused environment.

What You'll Do:

• Partner with Program Management and Facilities Managementteams to support the day-to-day operations of a large financial servicesclient.
• Manage and coordinate key business processes, includingbilling activities, purchase orders, work orders, and vendor-relatedtransactions.
• Review, audit, and validate sustainability andenergy-related invoices to ensure accuracy, compliance, and timely payment.
• Analyze operational and financial data, prepare reports,and provide insights that support business decisions and process improvements.
• Assist with the planning, execution, and tracking ofbusiness initiatives and special projects.
• Collaborate with cross-functional teams to driveefficiency, resolve issues, and ensure seamless service delivery.
• Develop presentations, reports, and other businessmaterials for internal and client stakeholders.
• Maintain accurate records, documentation, and databases tosupport operational excellence and reporting requirements.
• Identify opportunities to streamline workflows, improveprocesses, and enhance the overall client experience.
• Provide administrative and analytical support to leadershipand business operations teams in a fast-paced, client-focused environment.

What You'll Need:

• Bachelor's degree preferred with up to 2 years of relevantexperience. In lieu of a degree, a combination of 2+ years of education andrelevant experience will be considered.
• Working knowledge of business operations, administrativeprocesses, financial reporting, or facilities management support.
• Ability to analyze information, identify trends, and makesound decisions using established policies and procedures.
• Strong organizational, time management, and prioritizationskills with a proactive mindset.
• Proficiency with Microsoft Office Suite, including Excel,Word, Outlook, and PowerPoint.
• Strong technical aptitude with the ability to quickly learnand adapt to new systems, technologies, and software applications.
• Experience using a Computerized Maintenance ManagementSystem (CMMS), Power BI, and/or Tableau is a plus.
• Strong written and verbal communication skills with theability to collaborate effectively across teams and stakeholders.
• Ability to work independently, manage multiple priorities,and remain highly productive in a remote work environment; previous remote workexperience is a plus.
• Experience reviewing financial documents, invoices, billingactivity, or related operational data is preferred.
• Strong attention to detail and accuracy when auditing,validating, and reconciling financial and operational data.
• Experience supporting facilities management, programmanagement, purchase order processing, work order administration, or vendorcoordination is a plus.
• Applicants must be currently authorized to work in theUnited States without the need for visa sponsorship now or in the future. CBREwill not sponsor applicants for employment-based visas for this position.

Why CBRE?

• Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
• Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
• Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.

Applicant AI Use Disclosure

We value human interaction to understand each candidate'sunique experience, skills, and aspirations. We do not use artificialintelligence (AI) tools to make hiring decisions, and we ask that candidatesdisclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for Business Services Analyst position is $65,000 annually and the maximum salary for the Business Services Analyst position is $70,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. The application window is anticipated to close on November 12, 2026 and may be extended as needed.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Affirical Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)