Business Services Ambassador - Full-Time, On-Site | $59,892.82 Salary

Equus; Las Vegas (NV); On-site; USD 54,000 - 66,000; Full time

Job summary

Equus Workforce Solutions is seeking an individual to act as the central contact for business customers at the EmployNV Business Hub. You will present resources, explain tools, and help coordinate outreach and events with partners to enhance access for local businesses.

The role emphasizes building relationships, identifying development opportunities, and delivering timely data reports. Strong communication and organizational skills are essential, with occasional after-hours work expected.

Qualifications

• Bachelor's degree or equivalent work experience.
• Multiple years in a B2B facing role such as sales or customer service.
• Strong relationship-building and customer service skills.

Responsibilities

• Acts as the central contact for business customers at the Business Hub.
• Delivers concise 5-minute overview of Employer resources.
• Explains Public Workforce System tools for recruitment, training, incentives.
• Coordinates events and outreach with partners to connect local businesses.
• Identifies business development opportunities and WBL funding referrals.
• Builds ongoing relationships with business customers using the Hub.
• Shares local labor market insights and data.
• Manages special projects related to the Business Hub.
• Collaborates with multi-partner teams to align strategy and processes.
• Maintains data tracking and reporting.
• Handles scheduling and inquiries; other duties as assigned.

Skills

Business development

Customer service

Public speaking

Event coordination

Relationship building

Team collaboration

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

• Full-time
• Schedule: First Shift
• State Location: NV
• Compensation: up to USD 59,892.82 - yearly

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Acts as the central point of contact for all business customers interested or seeking assistance at the Business Hub
• Provides a short presentation (5 minutes or less) on the resources available to Employers at the Business Hubs
• Provides detailed information on the wide range of the Business Hub tools available to businesses via the Public Workforce System, including recruitment, training and financial incentives
• Works in collaboration with Stakeholders to coordinate networking and business showcase/signature events at EmployNV Business Hub to create outreach opportunities and greater access for local Businesses to the Public Workforce System
• Identify potential business development opportunities and referral sources to increase Work Based Learning (WBL) funding opportunities for Business Customers via Public Workforce System Partners
• Establishes rapport with and maintains ongoing relationships with local business customers that are utilizing the EmployNV Business Hub
• Disseminates detailed knowledge/data of the local labor market
• Manages special projects and assignments related to the Business Hub as required
• Works with an integrated, multi-partner team to communicate strategy, schedule events, and develop universal internal processes for the EmployNV Business Hub
• Reports out all required data tracking for the EmployNV Business Hubs
• Completes all required administrative duties including but not limited to, scheduling, and responding to telephone and email inquiries
• Other duties as assigned

Qualifications

• Bachelor's degree or equivalent work experience
• Demonstrated multi – year experience in a Business to Business facing position, including Sales, Product Customer Service, Personnel Staffing or related field.
• Proven successful track record of building and maintaining business partnerships, experience in the Public Workforce System greatly preferred
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources preferred.
• Demonstrated strong customer service skills. Strong presentation skills with public speaking, event organization and hosting for varying group sizes preferred.
• Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint). High digital literacy and experience with multiple technology platforms highly preferred.
• Must be able to work independently most of the time, in a fast paced, professional environment with occasional work after normal business hours and on weekends.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

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