Business Service Manager

Catholic Charities Of La; Los Angeles (CA); On-site; USD 3,246,000 - 3,841,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Retirement plan (401a/403(b))

Sick time and holidays

Job summary

Catholic Charities of Los Angeles, Inc. is seeking a Business Service Manager in Los Angeles, CA to oversee employer and client services and develop job opportunities for underserved youth and adults. The role supervises staff and volunteers, ensuring effective program delivery and compliance with policies.

Responsibilities include supervising recruitment, referrals, training, and job placement activities, and coordinating with AJCC partners to support career pathways and rapid response plans.

Qualifications

• Bachelor's degree in related field required.
• Four to six years of related experience including supervisory experience.
• Management experience with knowledge of community services and job training.
• Administrative principles and their application.
• Communities' social resources and government agencies.
• Principles of supervision, training, and performance evaluation.
• Applicable state and federal laws and regulations.
• Applicable contracts and policies.

Responsibilities

• Provide oversight of Business Service Representative responsibilities.
• Supervise marketing to employers the array of business services through AJCC.
• Supervise employers recruitment, pre-screening, candidates, and referrals.
• Oversee access to training, tax credit information, and other services via AJCC.
• Manage participation in Rapid Response plans.
• Supervise job readiness training including job search and interviewing.
• Supervise career counseling and labor market information.
• Supervise direct placement and finding OJT sites with local businesses.
• Manage participant referrals to employers.
• Supervise job coaching and counseling and timely documentation.
• Develop and update participant IEPs and required documentation.
• Develop individual service strategies for career pathways.
• Develop on-the-job training (OJT) agreements with employers.
• Ensure adequate support services and incentives as per guidelines.
• Develop workshops on job search, resumes, interviewing, life skills, financial literacy.

Skills

Management experience

Supervisory skills

Community services knowledge

Job training knowledge

Education

Bachelor's degree in related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Service Manager

Regular Full Time Administrative Archdiocesan Youth Employment Services, Los Angeles, CA, US

3 days ago Requisition ID: 1993

Salary Range: $23.55 To $27.88 Hourly

The Archdiocesan Youth EmploymentServices (AYE) of Catholic Charities of Los Angeles, Inc. provides over 2,000 less privileged youth with job training, educational and career services each year. An additional 1,500 young people receive referral and job placement assistance through an extensive network of employers and community organizations.

The Business Service Manager manages employer and client services to develop job opportunities and career pathways for underserved youth and adults and supervises the work of employees and volunteers.

Responsibilities

• Provide oversight of Business Service Representative responsibilities.
• Supervise the marketing to employers the array of business services available through the America's Job Center of California (AJCC).
• Supervise employers recruitment assistance, pre-screening, candidates, and customize referrals.
• Supervise employers access to customized training, tax credit information and other business services available through AJCC enter.
• Manage participation in the development of Rapid Response plans.
• Supervise job readiness training to include job search and conducting interviews.
• Supervise career counseling and labor market information.
• Supervise direct placement assistance including job referral and obtaining OJT training sites with local businesses.
• Manage participant referral to employers.
• Supervise job coaching and counseling, and perform participant follow ups and documentation in a timely manner.
• Manage the process of developing and updating of participant IEP's, and other required documentation in a timely manner.
• Manage process for developing individual service strategy for successful career pathway.
• Manage process of developing on-the-job training (OJT) agreements with employers
• Provide oversight to ensure adequate support services and incentives as permitted under guidelines.
• Supervise the development of specific workshops to include job search-resume and interviewing -life skills, financials literacy, etc.
• Perform other work-related duties as assigned.

Qualifications

• Bachelor's degree in related field.
• Four to six years of related experience including supervisory experience.
• Management experience with knowledge of community services and job training.
• Administrative principles and their application.
• Communities' social resources and government agencies.
• Principles of supervision, training, and performance evaluation.
• Applicable state and federal laws and regulations.
• Appropriate handbooks and reference manuals.
• Applicable contracts.
• Catholic Charities policies, procedures and organizations.

Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee's needs. Benefits are effective the first of the month following 30 days of employment.

• Medical, Dental & Vision
• Life Insurance
• Retirement Plan to include 401a/employer contribution only and 403(b)
• Supplemental Insurance (life, Accident, disability insurance, etc.)
• Flexible Spending Account
• Health Care Spending Account Reimbursement accounts (HAS)
• Vacation days - 12 days per year
• Sick time - 10 days per year
• Short- and Long-Term Disability
• 13 holidays per year for regular f/t & p/t employees
• Public Service Loan Forgiveness
• Cell Phones for those working in Shelters or with Clients outside of the office
• Employee Recognition - Annual Staff Appreciation Day Event
• Free Parking