Business Sales and Delivery Executive-Application Operations

IBM

Boston (MA)

Hybrid

USD 220,000 - 259,000

Full time

2 days ago

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Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Training and certifications

Job summary

IBM Consulting is seeking a seasoned Business Sales & Delivery Leader in the Application Operations domain. You will support both sales and delivery of services to clients, articulating solutions and driving revenue through successful engagements.

This role can be performed from anywhere in the United States and requires a Bachelor's Degree. You will lead client relationships, manage billable activities, contribute to sector events, and drive design and development of services, accelerators, and

Qualifications

Deep understanding of large, complex applications operations engagements and the ability to articulate solutions effectively.
Proven experience in supporting both sales and delivery of services to clients with focus on identifying opportunities.
Experience in designing and integrating services, accelerators, and outcomes across Practices in the Application Operations Service Line.
Strategic mindset with focus on delivering financial success and generating services revenue.
Experience leading billable client activities and ensuring successful delivery of services.

Responsibilities

Establish strong client relationships to identify new business opportunities and contribute to development and sales of solutions.
Lead billable client activities, ensuring successful delivery and financial success in engagements directly managed.
Participate in sector events to stay updated on trends and network with potential clients and partners.
Drive solution design and development by leveraging one or more Practices within the Application Operations Service Line.
Generate services revenue through effective solution sales and delivery.

Skills

Sales & Delivery leadership

Client relationship management

Solution design & integration

Strategic revenue generation

Billable engagement management

Education

Bachelor's Degree

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Business Sales & Delivery Leader in Application Operations, you are a seasoned professional with expertise in supporting both sales and delivery of services to clients in the Application Operations domain. You possess a deep understanding of large, complex services engagements and can articulate solutions effectively.

Your primary responsibilities will include:

Establish Strong Client Relationships: Develop and maintain strong relationships with clients to identify new business opportunities and contribute to the development and sales of solutions. This involves articulating solutions effectively and understanding client needs to deliver world-class services.
Lead Billable Client Activities: Manage and support billable client activities, ensuring successful delivery of services and achieving financial success in engagements directly managed.
Participate in Sector Events: Engage in sector, solution, or community events to stay updated on industry trends and network with potential clients and partners.
Drive Solution Design and Development: Draw upon expertise in one or more Practices within the Application Operations Service Line to design, develop, and integrate services, accelerators, and outcomes that help clients grow, innovate, differentiate, and transform their businesses.
Generate Services Revenue: Focus on delivering financial success in engagements directly managed and generating services revenue through effective solution sales and delivery.

This role can be performed from anywhere in the United States of America

Required education

Bachelor's Degree

Required technical and professional expertise

Deep Expertise in Application Operations: Possess a deep understanding of large, complex services engagements in the Application Operations domain, with the ability to articulate solutions effectively and deliver world-class services.
Proven Experience in Sales and Delivery: Have a proven track record of supporting both sales and delivery of services to clients, with a focus on identifying new business opportunities and contributing to the development and sales of solutions.
Experience with Solution Design and Integration: Draw upon expertise in one or more Practices within the Application Operations Service Line to design, develop, and integrate services, accelerators, and outcomes that help clients grow, innovate, differentiate, and transform their businesses.
Strategic Mindset in Services Revenue Generation: Possess a strategic mindset with a focus on delivering financial success in engagements directly managed and generating services revenue through effective solution sales and delivery.
Experience in Leading Billable Client Activities: Have experience in managing and supporting billable client activities, ensuring successful delivery of services and achieving financial success in engagements directly managed.

Preferred technical and professional experience

Deep Understanding of Multiple Practices: Experience with multiple Practices within the Application Operations Service Line, enabling design, development, and integration of comprehensive services, accelerators, and outcomes for clients.
Expertise in Complex Services Engagements: Deep understanding of large, complex services engagements in the Application Operations domain, with the ability to articulate solutions effectively and deliver world-class services.
Strategic Approach to Solution Sales: Proven ability to develop and execute strategic approaches to solution sales and delivery, driving financial success in engagements and generating services revenue.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Business Sales & Delivery Leader

Date posted

06-Oct-2026

Job ID

135186

City / Township / Village

State / Province

New York, California

Country

United States

Work arrangement