Business Risk Senior Analyst - Servicing

CMG Financial; United States; Remote; USD 70,000 - 84,000; Full time

Job summary

A leading financial services company seeks a Business Risk Senior Analyst to maintain compliance and manage risk in the mortgage servicing department. The role involves collaboration with management, drafting policies, and ensuring adherence to regulatory requirements. Ideal candidates will have 5-7 years of experience in mortgage operations, excellent communication skills, and a strong knowledge of compliance standards. This remote position offers a competitive salary ranging from $70,000 to $84,000.

Qualifications

• 5-7 years of experience in mortgage operations with risk, compliance, or audit.
• Knowledge of consumer protection laws impacting mortgage servicing.
• Experience managing high-risk examinations and issue remediation.

Responsibilities

• Partner with Enterprise Risk Management for audit requests.
• Maintain records of audit requests including responses.
• Lead risk-related change efforts for timely implementation.
• Establish strategic direction for corrective actions.
• Stay updated on regulatory publications and industry topics.
• Draft compliant departmental policies and procedures.
• Support risk efforts in CMG's subservicing oversight program.

Skills

Risk management

Compliance expertise

Audit experience

Excellent communication skills

Attention to detail

Ability to mentor

PC proficiency

Education

Bachelor’s Degree or equivalent work experience

Tools

Microsoft product suite

Job description

The Business Risk Senior Analyst ("the Analyst") works on the Business Risk team in the Mortgage Servicing Department. The Analyst is responsible for maintaining a strong departmental culture that reasonably ensures compliance with regulatory requirements, investor/insurer guidelines, and state & federal law. This position is responsible for producing accurate & quality work in furtherance of responding to all departmental audits/examinations timely, tracking material/high‑risk issues identified, and partnering with operations teams to properly plan for required changes in the operation. The Analyst coordinates with all levels of Mortgage Servicing management in a matter that welcomes collaboration, services the company, and furthers safety & soundness in the mortgage servicing operation.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Partnering with CMG Enterprise Risk Management in the timely fulfillment of Servicing‑related external requests (regulatory examinations, investor/insurer audits, state examinations, etc.).
• Ensuring records of all external audit requests are maintained, to include important dates, transcripts of all responses provided (verbal and written), and copies of all materials received and provided.
• Leading risk‑related change efforts to ensure all required efforts are coordinated/aligned for timely implementation and that evidence of changes are packaged & retained.
• Providing all information needed to establish a strategic direction for corrective action implementation and monitoring to ensure high‑risk issues are resolved/remediated timely and in full.
• Keeping up on rules/requirements, regulatory publications & industry hot topics (i.e., Consent Orders, Supervisory Highlights, Press Releases, etc.) in support of strengthening processes and procedures to lower risk and ensure compliance.
• Drafting departmental policies and procedures that are compliant, reflect accurate information, and remain in a ready to deliver state upon request.
• Partnering with Senior Leadership to execute on new risk‑related departmental programs & efforts.
• Supporting risk efforts related to the CMG subservicing oversight program.

QUALIFICATIONS AND EXPERIENCE

• 5-7 years of experience in mortgage operations with marked experience in a compliance, risk, and/or audit role.
  • Bachelor’s Degree or equivalent work experience.
  • Demonstrated subject matter expertise in mortgage servicing.
• Knowledge of consumer protection laws and regulations impacting mortgage servicing.
• Experience managing high‑risk examinations and issue remediation efforts.
• Ability to work with all levels of staff and Management.
• Ability to handle multiple tasks simultaneously and meet established deadlines.
• Excellent verbal, written, and interpersonal skills.
• Keen attention to detail.
• Ability to effectively mentor, coach, and provide constructive feedback.
• Ability to analyze and credibly access the effectiveness of operational risk management and the supervisory control environment.
• Advanced PC systems skills including proficiency with the Microsoft product suite.

SUPERVISORY RESPONSIBILITIES

Direct Reports: NA

PHYSICAL and ENVIRONMENTAL CONDITIONS

This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.

Base Compensation Information

This is a remote role that can be performed from within the United States. CMG pays a competitive base which ranges from $70,000 to $84,000. Factors that affect base salary may include loan servicing experience, overall knowledge of loan servicing, number of years worked in mortgage industry, types of roles performed, computer skills, customer service experience specific to working with mortgage lenders, and education.