Business Risk and Control Manager

Citi; New York (NY); Hybrid; USD 13,000 - 21,000; Full time

Job summary

The Business Risk & Control Manager at Citi in Chennai leads a team responsible for monitoring controls and the MCA program, ensuring timely delivery and high data quality. You will supervise performance, hiring, and staff development, while collaborating with the onshore controls group on risk redesign initiatives and maintaining Citi’s risk management framework and SLAs.

This role demands strong analytical thinking, stakeholder management, and the ability to challenge procedures to stay

Qualifications

• The job requires strong analytical thinking and a deep understanding of risk monitoring and controls within a financial services context.

Responsibilities

• Lead and supervise teams responsible for the Monitoring of controls as defined in Risk Management policy.
• Ensure timely execution of the MCA program and maintain data quality for governance insights.
• Engage in CMDA meetings and provide guidance on procedures to address evolving risks.

Skills

Analytical Thinking

Assurance Strategy

Constructive Debate

Controls Assessment

Controls Lifecycle

Digital Skills

Policy

Procedure

Regulation

Risk Remediation

Stakeholder Management

Job description

Business Risk and Control Manager

Job Req Id:

26985912

Location(s):

Chennai, Tamil Nadu, India

Job Type:

Hybrid

Posted:

Aug. 14, 2026

Discover your future at Citi

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Job Overview

The Business Risk & Control Manager is responsible for providing leadership to a team involved in performing monitoring function for multiple functions & allied Services. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, hiring, etc. as well as direction of daily tasks and responsibilities

Responsibilities:

• The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program
• Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management
• Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy
• Maintain oversight and monitoring of the operational risk management system and the quality of the generated data
• Lead / participate in strategic initiatives viz. control performance enhancement, etc.
• Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
• Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures. Consistently challenge the existing procedures to check relevance to evolving risks/ change in process
• Pro-actively identifies any monitoring breaks and suggest enhancements
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business
• Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative
• Conduct training and regular refresher sessions on the Risk management framework to upskill the colleagues in the team
• Ensure 100% delivery is achieved as per the agreed SLA
• Manage a strong stakeholder connect through regular touchpoint meetings

Team Management Responsibilities

• Handle a team and ensure appropriate coaching & support is provided
• Foster an environment of learning and development
• Drive a strong emphasis on adherence to Citi culture, leading by example
• Ensure a robust performance management system is followed

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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